web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Answered

error while updating cloud vm d365fo

(0) ShareShare
ReportReport
Posted on by 163

I got this error in cmd when I tried to execute runbook 

how to fix this error ?

Stop script for service model: RetailServer on machine: dev1f15ea26b1-1
Stop Retail Server
The current axupdate installer folder path contain space, please move the axupdate installer to a folder path that doesn't conatin space: G:\Service Update 33\FinanceAndOperations_

I have the same question (0)
  • Suggested answer
    Komi Siabi Profile Picture
    13,109 Most Valuable Professional on at
  • Suggested answer
    Mohit Rampal Profile Picture
    12,565 Moderator on at

    Hi Menna, As Komi mentioned, its a known step that need to be executed. If any issues, finding this script then  go to Hard Drive where you have AOSPackageDirectory folder (Generally K Drive) and in the search bar in top right corner, search for 'DropAllRetail'

    You will see this file, open Sql server and in AxDB database, run this script.. It will take few minutes to execute. After executed successfully, you can resume the Update in Cloud VM.

    pastedimage1683772837515v1.png

  • Menna Allah Ahmed Profile Picture
    163 on at

    I run this script but the issue can't be solved

    Screenshot-_2800_226_2900_.png

    5353.Screenshot-_2800_227_2900_.png

    also I have these files in the extracted file 

    Screenshot-_2800_228_2900_.png

    what's missing ?

  • Verified answer
    Martin Dráb Profile Picture
    237,970 Most Valuable Professional on at

    You seem to be ignoring what the error message is telling you: "The current axupdate installer folder path contain space, please move the axupdate installer to a folder path that doesn't conatin space: G:\Service Update 33\FinanceAndOperations_".

    You should use folder names without spaces, such as G:\ServiceUpdate33\FinanceAndOperations_.

  • Menna Allah Ahmed Profile Picture
    163 on at

    Thanks it works

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 456 Super User 2025 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 429 Most Valuable Professional

#3
BillurSamdancioglu Profile Picture

BillurSamdancioglu 239 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans