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Finance | Project Operations, Human Resources, ...
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error while updating cloud vm d365fo

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Posted on by 163

I got this error in cmd when I tried to execute runbook 

how to fix this error ?

Stop script for service model: RetailServer on machine: dev1f15ea26b1-1
Stop Retail Server
The current axupdate installer folder path contain space, please move the axupdate installer to a folder path that doesn't conatin space: G:\Service Update 33\FinanceAndOperations_

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  • Suggested answer
    Komi Siabi Profile Picture
    13,190 Most Valuable Professional on at
  • Suggested answer
    Mohit Rampal Profile Picture
    12,565 Moderator on at

    Hi Menna, As Komi mentioned, its a known step that need to be executed. If any issues, finding this script then  go to Hard Drive where you have AOSPackageDirectory folder (Generally K Drive) and in the search bar in top right corner, search for 'DropAllRetail'

    You will see this file, open Sql server and in AxDB database, run this script.. It will take few minutes to execute. After executed successfully, you can resume the Update in Cloud VM.

    pastedimage1683772837515v1.png

  • Menna Allah Ahmed Profile Picture
    163 on at

    I run this script but the issue can't be solved

    Screenshot-_2800_226_2900_.png

    5353.Screenshot-_2800_227_2900_.png

    also I have these files in the extracted file 

    Screenshot-_2800_228_2900_.png

    what's missing ?

  • Verified answer
    Martin Dráb Profile Picture
    238,753 Most Valuable Professional on at

    You seem to be ignoring what the error message is telling you: "The current axupdate installer folder path contain space, please move the axupdate installer to a folder path that doesn't conatin space: G:\Service Update 33\FinanceAndOperations_".

    You should use folder names without spaces, such as G:\ServiceUpdate33\FinanceAndOperations_.

  • Menna Allah Ahmed Profile Picture
    163 on at

    Thanks it works

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