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When I return an order I get the following message when posting at end of the return
Any ideas?
Thank you
Simon
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Hi
When I return an order I get the following message when posting at end of the return
Any ideas?
Thank you
Simon
*This post is locked for comments
Hi Guy
I have now resolved this problem Thank you
The problem was caused by not having a default receipt location set in warehouse management
Thank you
Simon
Hi Guy
Yes, this is done
Thank you
Simon
Hi Ludwig
It never gets to the stage of producing the Quarantine Order in order for me to show you
Thank you
Simon
Hi Yohann
Thanks for the reply.
73B is not created when I go to look at Quarantine orders.
Unfortunately when you say "please use the warehouse item form to have a default value" I do not understand what you mean
Thank you
Hi Simon,
For some mad reason, AX uses Quarantine orders to Scrap items during the Returns process. Have you created a Warehouse of type Quarantine and set it as the 'Quarantine warehouse' on your main warehouse?
Hi,
Can you share details of your quarantine order?
Best regards
Ludwig
Hi
It seems that Quarantine Management is set up for the item which is returned. So a quarantine order is generated for the scrap. and Also in the Location is active in the Storage Dimension.
Try to enter the location for the Returned order in the inventory Dimension and handle the Quarantine Order.
Regards
Adineh
I think your quarantaine order 73B is empty for the location.
Check that.
For avoiding that, please use the warehouse item form to have a default value
Hi
Thanks for quick reply
Yes, we are using scrap disposition
Yes, the location in the storage dimension is set on both the return order line and the sale order line
Thank you
Simon
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