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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Unable to submit leave...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Unable to submit leave request as a manager

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Posted on by CU12091039-0 18
Hi All,
Has anyone experienced any system performance issue while submitting a leave request on behalf of an employee as a manager?
The request time off form does not open and is just stuck in processing.
 
Leave configured has a daily accrual frequency and the employee is assigned to the leave plan from the employment start date (01/01/2006) and the leave plan date is 01/04/1900.
 
Is it the enrollment date causing the performance issue?
 
Please advice.
 
Thanks
 
 
I have the same question (0)
  • Parag Chapre Profile Picture
    Parag Chapre 12,254 Most Valuable Professional on at
    Hi there,
     
    Did you try in web browser with incognito mode? What error message are you getting?
     
    Regards,
    Parag Chapre
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Hi,
    Could you please provide more information? Such as screenshots or error messages. So that others can help you.
    Best Regards,
    Hana
  • Judy Profile Picture
    Judy Microsoft Employee on at
    Can you check if there are any error messages displayed when the issue occurs?
    If there are any recent customizations that may be impacting performance issue?
    Do others have the same performance issue or the issue impacts specific users?
  • CU12091039-0 Profile Picture
    CU12091039-0 18 on at
    Hi All,
    Thank you for your responses.
     
    There is no error message. The page to request time off does not load.
    Not sure is it because the leave plan date I have kept as (1/1/1900) or is it because the employment start date is : (01/01/2006).
     
    It is not happening for relatively new employees. I tried in all the browsers still facing the same issue for employees whose employment start date is around 10+ years.
     
    Thanks,
    Poonam
  • Suggested answer
    Parag Chapre Profile Picture
    Parag Chapre 12,254 Most Valuable Professional on at
    Hi,
     
    The leave plan date should not be null (01/01/1900). Please make sure the date is after or on employee date and give it a try.
     
    Regards,
    Parag Chapre
  • CU12091039-0 Profile Picture
    CU12091039-0 18 on at
    Hi Parag,
    I tried changing the date to 01/04/1900, still facing the same issue.
     
    Thanks.

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