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Trying to configure a portal and "submit" is greyed out.

Posted on by Microsoft Employee

I am trying to configure a portal and I filled in the General Settings, Portal URL and the instance but "Submit" is greyed out.  All the other fields appear ok.  I did reset my portal earlier today if this has anything to do with it.

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  • Suggested answer
    LuHao Profile Picture
    LuHao 40,872 on at
    RE: Trying to configure a portal and "submit" is greyed out.

    Hi dataint,

    I reset the portal in my environment and then configure it. Without this problem, the Submit button is available.

    So please confirm if all the options are set, as shown in the picture:

    3302.1.png

    Refer to this article for the configuration of the portal: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/portals/provision-portal

    Also, please clean your browser cache and cookies, try another browser to see if it works.

    Hope this helps.

    Best Regards,

    Lu Hao

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