I am having a problem with the payroll posting account setup. When I choose the option for the Employer Tax expense, I do not get any options for the type lookup. I get the Department and Position lookup's but not the Expense Type lookup. It shows 2 rows, for the FICA matching taxes but I can't enter any other options for those taxes. I need to setup the expense account for each position as a different account but if I try to even type in the tax type (exactly the same as it is on the top two rows), I get an error message that it is invalid. I also can not type in FUTA or SUTA without getting an error message.
This only happens in one of the 2 companies that we have. The other company gives me a lookup list of Tax Expense Types. That leads me to believe that the problem is in the data for that company, not the software itself.
I have tried to run the check links for all Payroll, Company, and System files but that did not work. I tried to run the FUTA and SUTA reports to see if that would cause them to show up in a lookup list. None of these items have fixed the problem.
Does anyone have any suggestions?
My next thought would be to copy the payroll account setup files from the company that is working and then I will have to delete all of the accounts and resetup the accounts for the new company (that is not working).
I would appreciate any ideas!
Karen Musick