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Microsoft Dynamics NAV (Archived)

Error in Service Contract - "There is no Currency Exchange Rate within the Filter"

Posted on by 645

Ideas? It shows up when I sign the contract then it asks if I want to create the invoice, I say yes, and then this error appears. I click OK and the contact goes back to being unsigned. 

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  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error in Service Contract - "There is no Currency Exchange Rate within the Filter"

    [quote user="Tharanga Chandrasekara"]

    This happens because you do not have currency exchange rate define for the given period.

    2 ways to do this,

    1. Remove currency code from the customer.( If your customer is define as a USD customer in his master card then this problem occurs.)

    2. Provide the exchange rate for the given period in the exchange rate table.

    Jens has covered all the pros and cons about the solutions.

    [/quote]

    Also refer: http://msdn.microsoft.com/en-us/library/hh169066(v=nav.71).aspx

    About Using Additional Reporting Currencies
    How to: Allow for Application of Customer Ledger Entries in Different Currencies
    How to: Assign Currency Codes to Vendors
    How to: Set Up the Additional Reporting Currency
    How to: Define EMU Currencies
    How to: Allow for Rounding Differences When You Apply Entries in Different Currencies
    How to: Set Up Rounding Rules for Foreign Currency
    How to: Update Exchange Rates

  • Verified answer
    TharangaC Profile Picture
    TharangaC 23,116 on at
    RE: Error in Service Contract - "There is no Currency Exchange Rate within the Filter"

    This happens because you do not have currency exchange rate define for the given period.

    2 ways to do this,

    1. Remove currency code from the customer.( If your customer is define as a USD customer in his master card then this problem occurs.)

    2. Provide the exchange rate for the given period in the exchange rate table.

    Jens has covered all the pros and cons about the solutions.

  • Verified answer
    Jens Glathe Profile Picture
    Jens Glathe 6,092 on at
    RE: Error in Service Contract - "There is no Currency Exchange Rate within the Filter"

    Hi Rebekah,

    do you have customers with currency code USD? Is the customer in the service contract one of these?

    If yes, I would recommend that you remove the currency code from the customer. Currency shouldn't be in the contract, if yes, then please remove it there, too. Assuming that your local currency code is USD, this would be the right way to fix it. You could go further and delete the USD code from the currency table entirely. Here's why.

    One of the more puzzling effects in NAV is, that you shouldn't create the local currency code in the currency table, likewise not the local country code in the country table. Because strange things happen if you use them... Doesn't make life easier, but it's required to cater for a coding principle left from the "small company" days. In the business logic you have a lot of tests like:

    if "Currency Code" <> '' then 
     {do currency handling}

    This is to handle foreign currencies, meaning all currencies except the local one. If the local currency is set up in the currency table, and used in master data or documents, you get effects like yours. It will handle your local currency (USD) as if it were a foreign currency, for which you need an exchange rate, different amount rounding, and suchlike. That's why you get the error message.

    Similar things can happen with country code. Usually there are setup fields in G/L Setup and Company Information to define the local currency.

    It would be possible to fix the business logic of NAV or make it support both setups, but it would be tedious and probably error-prone. Definitely a job for Microsoft to do, IMO.

    OTOH, if your local currency is not USD, I would recommend to set up a currency exchange rate for USD. :)

    with best regards

    Jens

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