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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to export all v...
Customer experience | Sales, Customer Insights,...
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Unable to export all views to excel online

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Posted on by KA-21111713-0 37
I am getting an error message when I try to open a dynamics view in excel online.
Invalid Argument. Error code: 0x80040203. 
This is happening in all 3 of my environments, in all browsers and for all views. 
Categories:
Dynamics 365 Sales
I have the same question (0)
  • Suggested answer
    Daivat Vartak (v-9davar) Profile Picture
    Daivat Vartak (v-9d... 7,835 Super User 2025 Season 2 on at
    Hello KA-21111713-0,
     

    The "Invalid Argument. Error code: 0x80040203" when trying to open any Dynamics 365 view in Excel Online across all your environments, browsers, and views strongly suggests an issue at the platform level or with a core component related to the Excel Online integration.

    Here's a breakdown of potential causes and troubleshooting steps you should take:

    Likely Causes:

    1. Service Health Issue with Dynamics 365 or Power Platform: This is the most probable cause given that it's happening across all your environments. There might be a temporary service outage or degradation affecting the Excel Online integration within the Power Platform.

    2. Issue with the Excel Online Service: While less likely to be isolated to just Dynamics 365 integration, there could be a problem with the Excel Online service itself.

    3. Recent Platform Update or Deployment: A recent update to Dynamics 365 or the underlying Power Platform services might have introduced a regression or incompatibility with the Excel Online feature.

    4. Tenant-Level Configuration Issue: Although less common, there might be a configuration issue at your Microsoft 365 tenant level that is preventing the seamless integration between Dynamics 365 and Excel Online.


      5.  

    Troubleshooting Steps:

    1. Check the Microsoft 365 Service Health Dashboard:

      • This is the first and most crucial step. Go to the Microsoft 365 Admin Center and check the Service Health dashboard. Look for any active incidents or advisories related to Dynamics 365, Power Platform, or Excel Online. The error code 0x80040203 might even be mentioned in the details.

      • The dashboard will provide information about any known issues, their potential impact, and expected timelines for resolution.

        •  

    2. Try Exporting to Static Worksheet:

      • As a temporary workaround and diagnostic step, try exporting the same views to a static Excel worksheet instead of opening in Excel Online. If this works, it further points to an issue specifically with the Excel Online integration.

        •  

    3. Clear Browser Cache and Cookies:

      • Although you mentioned trying all browsers, it's still worth ensuring you've completely cleared the cache and cookies for each browser. Sometimes, outdated cached data can interfere with web applications. After clearing, restart your browser and try again.

        •  

    4. Try a Different Network:

      • In rare cases, network connectivity issues or firewall rules might interfere with the communication between Dynamics 365 and Excel Online. Try accessing Dynamics 365 from a different network (if feasible) to see if the issue persists.

        •  

    5. Check Dynamics 365 Audit Logs (Less Likely for this Error):

      • While the error message suggests an invalid argument, it's worth briefly checking the Dynamics 365 audit logs for any unusual activity or errors occurring around the time you attempt to export. However, this error code is more indicative of an integration problem.

        •  

    6. Review Recent Customizations or Solution Changes:

      • If any recent customizations or solutions were deployed across your environments, it's worth considering if they might have inadvertently impacted the Excel Online integration. However, since it's happening in all environments, this is less likely unless the same change was deployed everywhere.

        •  

    7. Contact Microsoft Support Immediately:

      • Given that this issue is consistent across all your environments, browsers, and views, it is highly recommended that you contact Microsoft Support as soon as possible. Provide them with the error message (0x80040203) and details of your troubleshooting steps. They will have access to more in-depth logs and the overall service health status and can provide a definitive diagnosis and resolution.


        •  

      8.  

    Why the "Invalid Argument" Error?

    The "Invalid Argument" error (0x80040203) suggests that some parameter or data being passed during the request to open in Excel Online is not in the expected format or is invalid. This could be due to:

    • Incorrect data formatting during the transfer to Excel Online.

    • A mismatch in expected parameters between Dynamics 365 and the Excel Online service.

    • A temporary glitch or bug in the integration logic.

      •  

    In summary, the widespread nature of this issue points towards a platform-level problem. Your immediate action should be to check the Microsoft 365 Service Health Dashboard and contact Microsoft Support for assistance. While you can try basic browser troubleshooting, the root cause is likely beyond local configuration.

     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more. If you have further questions, please feel free to contact me.
     
    My response was crafted with AI assistance and tailored to provide detailed and actionable guidance for your Microsoft Dynamics 365 query.
     
    Regards,
    Daivat Vartak
  • Suggested answer
    Tom_Gioielli Profile Picture
    Tom_Gioielli 2,792 Super User 2025 Season 2 on at
    Are you able to open excel online in any other situation? For example, if you have an xlsx in SharePoint will it open in Excel Online successfully for you?
     
    Can you also post a screenshot of the error or any other messages that may be available?
  • KA-21111713-0 Profile Picture
    KA-21111713-0 37 on at
    Invalid Argument.
  • Verified answer
    Zhenya Profile Picture
    Zhenya 32 on at
    I am getting same error, I am assuming its a platform issue since error same across different sandbox/dev and production enviroments
  • Verified answer
    Jimmy Passeti Profile Picture
    Jimmy Passeti 669 Most Valuable Professional on at
    Hello,
     
    I recently noticed this same problem... but today it has been resolved (at least in the environments I tested).
    If the problem persists, it may be that you have 2 columns with the same name in the view, which causes this type of problem as well.
     
    Regards,
    Jimmy Passeti | Microsoft MVP
    ✅ Please mark as Verified if this answered your question!
  • KA-21111713-0 Profile Picture
    KA-21111713-0 37 on at
    Yes, the issues seems to have self resolved for me as well. Thanks all! 
  • Inogic Profile Picture
    Inogic 709 on at
    Hi,
    The “Invalid Argument. Error code: 0x80040203” error when exporting views to Excel Online is typically related to a missing or misconfigured Office integration setting or an issue with the Excel Online connector service in the environment.
    Here are a few native steps to troubleshoot:
    1. Check System Settings:
      Go to Advanced Settings > Administration > System Settings > General tab. Ensure that “Enable Office integration” is turned on.
    2. Clear Personal Settings:
      Under Personal Options > General, uncheck and recheck “Enable the enhanced Microsoft Excel experience,” then save and try again.
    3. Verify Security Roles:
      Make sure your security role has the “Export to Excel” and “Go offline” privileges enabled.
    4. Try Excel Desktop Export:
      If Excel Online fails, see if exporting to static/dynamic Excel (.xlsx) from the “Export to Excel” dropdown works. This can help isolate if the issue is only with Excel Online.
    If this is a recurring task and you need a more reliable export mechanism—especially for large data sets or scheduled exports, Click2Export by Inogic can be considered. It supports exporting views and reports to Excel, Word, PDF, etc., directly from Dynamics, and works well across environments.

    Hope this helps.
     
    Thanks!

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