Can't enter two different expense categories of type Per diem in one Expense report

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Hi everyone,

Wondering if someone had a similar issue...

We are currently on latest version 10.0.23.

Scenario: The user needs to create an expense report with two different per diem categories (one per diem abroad and one per diem above regulated).
The first category per diem abroad is successfully entered for the designated time period.
However, when trying to enter the second expense per diem above regulated for the same time period as the first one, the following message appears: There is another expense of category Per diem, overlaps for the date range 05/12/2021 01:00:00, 05/01/2022 23:59:00.

We haven't had this issue in the past, we were able to enter same type categories for the same period.

Has anyone encountered a similar problem?

Many thanks.

Teodora

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WillWU 22,361 on at

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Hi partner,

I think there is no such OOB function, you have to do some customization.

You can enter other Per diem in the "other" option.

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khanmdmx 55 on at

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I am receiving similar issue, receiving the following message:

There is another expense of category Per diem, overlaps for the date range ,

However in my case, user select the D1 financial dimensions, the per diem category, Once the users selects the date field "Per diem from date", the error message is displayed. There is no other expense lines within the expense report.

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Community Member on at

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The error appears even if you have per diem for that date in another expense report, not just the one you are already creating.

We chose to create another expense category (not per diem type, but miscellaneous) and enter the total amount manually.

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Suggested answer

Tendai Msipa 5 on at

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Hi Mo,

Go to Expense management > My expenses > Expenses.

- There you will find lines for all expense reports that relate to that specific user.

- Select the draft expense report line and click delete.

It seems the system saves the line even though you click remove from the expense report, you have to navigate to the above to completely delete the line then you can capture another one.

I hope this resolves your issue.

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Zi Qing 10 on at

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Hi Tendai,

Thanks for the workaround, it fixed the issues.

But shouldn't it delete together when we deleted it in expense report?

Why still need to come to this form to delete?

It sounds like D365 have a loophole on this, is there any hotfix provided by Microsoft right now?

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