Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested answer

Collection Letter placeholders and email AX 2009

(1) ShareShare
ReportReport
Posted on by 5

I would like for the communicative name which is the email, to automatically be the recipient when i am about to print a collection letter by email.

So I go to AR>creation of collection letter, enter the relevant customer account, then I click collection letter note, Print, it's printing to email.

There is an option button and inside it you can configure the subject of the sent emails and the recipient. Can I use a placeholder or a sysname so Ax understands to pull the email address for the customer in question who is about to get a collection letter.

Also is it possible to place the invoicenumber for the collection letter into the body of the email or the subject and not just in the attachment.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Collection Letter placeholders and email AX 2009

    Hello stopit,

    In AX2009 this is not supported and requires a system modification.

    Best regards,

    Ludwig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,409 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans