Collection Letter placeholders and email AX 2009

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Posted on by stopit

I would like for the communicative name which is the email, to automatically be the recipient when i am about to print a collection letter by email.

So I go to AR>creation of collection letter, enter the relevant customer account, then I click collection letter note, Print, it's printing to email.

There is an option button and inside it you can configure the subject of the sent emails and the recipient. Can I use a placeholder or a sysname so Ax understands to pull the email address for the customer in question who is about to get a collection letter.

Also is it possible to place the invoicenumber for the collection letter into the body of the email or the subject and not just in the attachment.

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Ludwig Reinhard Microsoft Employee on at

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Hello stopit,

In AX2009 this is not supported and requires a system modification.

Best regards,

Ludwig

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