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Automatically clear hard bounced email

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Is there any ways we can automatically turn contact to inactive if it's found in the hard bounced suppresion list?

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Hari Narayan Singh 230 on at

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Hi,

There are different ways we can get this done!

1. Workflows:

a. Create a workflow to set a contact record inactive upon run.

b. Now create a Dynamic segment to collect all the harbounces

c. Using this segment create a customer journey and use the run a workflow tile to run the "Set contacts to Inactive" flow
This should get the job done for you using a workflow.

2. Power Automate Flow

Alternatively, you can create a power automate flow to trigger every time a new contact is been added to the Hardbounces segment, and update the record status to inactive!

Hope this helps!
Regards,
Hari

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Leah Ju Microsoft Employee on at

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Hi partner,

1. Create one segment to filter contacts who hard bounced email:

2.Create the on-demand workflow on contact:

--select 'As an on-demand process' option and change status to inactive, sabe and active it.

3.Create one customer journey:

--Add the segment and choose the workflow。

I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
Regards,
Leah

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Community member 15 on at

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Are we also able to clear contacts with the same email as those found in the suppression list automatically?

e.g. if abc@gmail.com with name abc is found in the suppression list, i would also like to deactivate other contact records with abc@gmail.com

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stephaniewymorekehe 17 on at

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If we are not super familiar with Power Apps or Flows, how do you recommend we set this up? For example, I went into Power Apps and Flows, and selected a New Flow but not sure the next steps after that because Power Apps has been updated since the steps shared below.

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YT-07061603-0 6 on at

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Does anybody know how to achieve the same result using Power Automate Flow?

Thanks,

Yulya

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A2-03071356-0 3 on at

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nice

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