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Customer experience | Sales, Customer Insights,...
Suggested Answer

How to show the Audit history for On Prem with new UI?

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Posted on by 26

Hello,

I am On Prem using the new UI and I can't seem to locate the Audit area any longer.  I have looked under the Related tab on the form and it doesn't appear.  How can I get it to show up?

Please let me know, thank you.

I have the same question (0)
  • Community Member Profile Picture
    on at

    Hi USA80,

    You need ensure check ‘Auditing’ option for any entities you need.

    Go Settings > Customizations > Customize the System > Entities to click one entity that you want.

    Save and publish.

    pastedimage1607997744072v1.png

    Then you can find ‘Audit History’ under ‘Related’ tab.

    pastedimage1607997793173v2.png

    For more information, you can refer following link:

    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/admin/audit-data-user-activity 

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • USA80 Profile Picture
    26 on at

    I have the audit box checked already and still nothing under related.  Again, this for on Prem v9.0.21.8, not online.

    Thank you.

  • Community Member Profile Picture
    on at

    Hi USA80,

    You can refer document that I provide above, which can help you audit entity history.

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    I'm afraid that's one of the gaps between on-prem and online version of UCI. You could use an approach similar to this - crmtipoftheday.com/.../ but obviously you will have to compose the proper URL for the Audit grid.

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