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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Duration vs Day booking
Service | Customer Service, Contact Center, Fie...
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Duration vs Day booking

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Posted on by Jstewart1 2
Hi,
 
I hope someone can help me as i'm finding it difficult to understand how to schedule across multi days.
 
I have created a resource requirement for a duration of 3 days across a week. This displays as 72 hours.
 
My resources work 8am -6pm (10 hours). When I book this requirement, across a resource, it literally sees the 72 hours. So In my case, it books the 3 days (30 hours) but then i have 42 hours remaining.
 
How can i set this so that 72 hours is equivalent of 3 working days?
 
Also a seperate question, whenever I search for a resource using scheduling assistant, it never finds a resource until i unselect /ignore proposed bookings/, How do i unselect this by default? Is this related to the fact that its finding 72 consective working hours when my resources are only ever available 10 hours?
 
Thanks in advance.
 
John
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  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
  • Suggested answer
    berangere_duval Profile Picture
    berangere_duval 9 on at
    Bonjour, 
    Depuis le tableau de planification, sélectionner votre besoin dans le volet, et sélectionner la ressource dans le tableau. Cliquer ensuite sur le bouton "Réserver". 
    Vous pourrez ensuite choisir la méthode de réservation la plus adaptée. Les méthodes sont expliquées ici : https://learn.microsoft.com/en-us/dynamics365/field-service/schedule-multi-day-work
    A savoir : lorsque vous planifiez en glisser-déposer, vous ne pouvez pas définir de méthode de réservation

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