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Microsoft Dynamics AX (Archived)

How to set up multiple payment terms in Sales / Accounts Receivable

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Posted on by 804

Hopefully this is simple to answer since it is basic but not obvious. We have customers that are defined as Net 30 term but also have a 2% discount if paid within 20 days term. 

AX 2012 R3 is adding the 20 and 30 together to set the term at 50 days. 

Any help with a resolution would be very appreciated.

Thanks

Konrad

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  • Konrad U Profile Picture
    Konrad U 804 on at
    RE: How to set up multiple payment terms in Sales / Accounts Receivable

    That is done on purpose. All sales do not qualify for the cash discount so it is set at the time of the order. It appears that the problem revolves around the three separate entries.

    1. The drop down for terms  generally Net30

    2. The drop down for discounts for this customer if equipment 2%Net20

    3. The fields for days "payment terms base days"

    Does this mean that the base days are ADDED to the Net terms of NET 30?

    To restate our problem it is making the due date 50 days out adding the 30 from NET 30 to the 20 above.

    Thanks

    Konrad

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: How to set up multiple payment terms in Sales / Accounts Receivable

    Hello Konrad U,

    In your customer record there is no cash discount value setup. The field is blank.

    Can you setup a cash discount term 2% for 20 days enter select it in the customer payment defaults form?

    That is because AX differentiates between payment terms and cash discount terms and the latter is missing in your case.

    Best regards,

    Ludwig

  • Konrad U Profile Picture
    Konrad U 804 on at
    RE: How to set up multiple payment terms in Sales / Accounts Receivable

    The first is the definition on the customer, the second snip is the payment term definition. Again the issue is the two 20 and 30 days added together. 

    The desired behavior is to have it 2% discount within 20, net 30 due. 

    Thanks

    Konrad U

    pastedimage1566217260535v1.png

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: How to set up multiple payment terms in Sales / Accounts Receivable

    Hello Konrad,

    Can you share screen-prints of the payment and discount terms that you referred to?

    Many thanks and best regards,

    Ludwig

  • Suggested answer
    Satish Panwar Profile Picture
    Satish Panwar 14,649 on at
    RE: How to set up multiple payment terms in Sales / Accounts Receivable

    Hi Konrad,

    Please try to setup per below, screenshot are from D365 but still valid for AX2012.

    pastedimage1566164225198v1.png

    pastedimage1566164284715v2.png

    Invoice posted for $50..It calculated the discount appropriately.

    pastedimage1566164498288v3.png

    Thanks,
    Satish Panwar
    Please take time to click 'Yes' against the answers that help you guide in right direction to help other community members.

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