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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Project Operations req...
Finance | Project Operations, Human Resources, ...
Suggested answer

Project Operations required license for Project Online?

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Posted on by HugoAndresMR 95 User Group Leader

Dear community, hello! We installed Project Operations but when try to see the "tasks" we see this message:

No Project subscription found
Looks like you don't have a subscription to Project. If you need one, contact your Office 365 admin.

But we think we have all the required licenses, including Project Plan 5.

Please any help will be much appreciated.

Hugo.PO_2D00_POnline-error.JPG

(see image for details)

I have the same question (0)
  • Suggested answer
    Barhan Celik Profile Picture
    Barhan Celik on at
    RE: Project Operations required license for Project Online?

    Hi,

    Licensing Guide says; with Project Operations subscription you have the right for Project for the Web as well...

    pastedimage1663935944601v1.png

    Hence, we can say just login to project.microsoft.com and click the project which is going to direct you to the Project Operations again.

  • GedDunn Profile Picture
    GedDunn 25 on at
    RE: Project Operations required license for Project Online?

    Hi HugoAndresMR  Sorry to follow up but could I just ask again so I can determine whether you and I are experiencing the same issue.  What you mean by 'all the required licences'? 

    Are you trying to access the Project Gantt in a Project Operations app with which one of the following?

    1. PP5 + Project Operations licence
    2. PP5 + Project Operations Team Member
    3. Just PP5 + 

    Would be very grateful for the clarification.

    Ged

  • Juan Simon Profile Picture
    Juan Simon 996 on at
    RE: Project Operations required license for Project Online?

    Hi Ghdunn,

    I don't know, this a question to Microsoft.

    The Team Member does not give you access to the Gantt chart (P4W) inside Dynamics 365 PO, that I know.

    Cheers,

    Juan Simon

  • ghdunn Profile Picture
    ghdunn 235 on at
    RE: Project Operations required license for Project Online?

    Hi Juan Simon Please see my questions back to OP.  If you are referring to the authentication workaround then in my experience it doesn't result in the error that the OP posted...

    I simply get this:  login.microsoftonline.com refused to connect.

    My question is about whether I should be able to access the gantt task view through the Project app with a Team Member licence + Project Plan 5 licence when the environment was set up for Project Operations.

  • ghdunn Profile Picture
    ghdunn 235 on at
    RE: Project Operations required license for Project Online?

    Hi HugoAndresMR Sorry to come back on this but when you say 'all the required licences' what specifically are you referring to?

    If you are referring to Project Operations, why do you think you need Project Plan 5...surely PftW is covered under PO.

    I assumed what you were referring to is that you thought you should be able to access the Project app within an environment in which Project Operations was installed.  You wouldn't mind clarifying, would you?

    My assumption is this:  If I have a user who has a Team Member licence and a Project Plan 5 licence, then they should be able to see not only the Team Member app but also the Project Task gantt view if they access through the Project app.  Is that what you were getting at?

    Hope that makes sense?

    Thanks

    Ged

  • Suggested answer
    Juan Simon Profile Picture
    Juan Simon 996 on at
    RE: Project Operations required license for Project Online?

    In my experience two steps have always worked:

    One) Assigning a Dynamics 365 Project Operations alicense and

    Two) Access Caching.Verify that you can open www.project.microsoft.com  and by accessing or creating one in there it triggers the access.

    Please, mark this as answered.

    Thank you!

  • ghdunn Profile Picture
    ghdunn 235 on at
    RE: Project Operations required license for Project Online?

    Yes...we have a ticket open on this currently as well HugoAndresMR  ,dynamikes365 

    We have noticed that the full Dynamics PO licence has an app component Project for Project Operations which the Team Member licence doesn't have.  So this may be a licensing problem.  That would be disappointing ...if the TM licence allows users to READ any table, and a Project Plan 1/3/5 allows them to access Project...I don't know why the Task gantt would be restricted.

    Any further thoughts welcome.

    Ged

  • dynamikes365 Profile Picture
    dynamikes365 69 on at
    RE: Project Operations required license for Project Online?

    No. We started up another instance in a different tenant and everything worked fine.

    I suspect it's some kind of provisioning issue that once it's broken they don't know how to fix it.

  • Justin Isherwood Profile Picture
    Justin Isherwood 5 on at
    RE: Project Operations required license for Project Online?

    Has this been resolved yet?

    We also having the same issue

  • dynamikes365 Profile Picture
    dynamikes365 69 on at
    RE: Project Operations required license for Project Online?

    Do you mean you still do not have an answer on this? We have had a ticket open with MSFT for a month and they still can't figure it out. This is ridiculous.

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