Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Field Service forum / What is the Field Serv...
Field Service forum

What is the Field Service plugin doing on the SalesOrderDetail (Order Line) ?!!!!

(0) ShareShare
ReportReport
Posted on by Saif Ehsan 360

I can't seem to figure out what the field service plugin is doing to the Order Line (salesorderdetail). It has like 4 steps registered on create, update and delete of the entity but no apparent reason. The only thing that drew my attention to this is the fact that it is interfering with my plugin that is trying to do the Field Service's job of updating inventory when a sales order is created (which Field Service SHOULD do). 

So does anyone know, what these seemingly useless steps are doing on the salesorderdetail entity (Order Line)? or if disabling them is going to affect the system?

Thanks in advance.

Categories:
Field Service
  • Verified answer
    Andreas Cieslik Profile Picture
    Andreas Cieslik 9,265 on at
    RE: What is the Field Service plugin doing on the SalesOrderDetail (Order Line) ?!!!!

    Hi,

    it is strongly related to the Agreements that are part of the Field Service solution:

    docs.microsoft.com/.../set-up-customer-agreements

    The Agreement entity does have a relation with sales order lines, also you can see that there is separate form for the sales order in the context of Field Service agreements. The reason is, that you can create quotes and orders for service agreements, thats why quotes and order also have a new Field Service form to deal with this type of orders. You see it is all connected, and there is a lot of logic behind to create an agreements with all required positon coming from a sales order (Service Agreement order so to say).

  • moko33 Profile Picture
    moko33 1,784 on at
    RE: What is the Field Service plugin doing on the SalesOrderDetail (Order Line) ?!!!!

    Good question, please let me know too :-)

  • Saif Ehsan Profile Picture
    Saif Ehsan 360 on at
    RE: What is the Field Service plugin doing on the SalesOrderDetail (Order Line) ?!!!!

    Here is a picture of the SDK Messages if you don't know what I mean.

    5826.what.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,431 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,503 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans