Customer experience | Sales, Customer Insights,...

On clicking of Esc button for Xrm.Navigation.openAlertDialog goes to success call back .

(0) Share

Report

Posted on by Sai Chaitanya

350

I have scenario to show alert dialog and on click of OK should navigate to view in CRM .

For this I have used Xrm.Navigation.openAlertDialog everything works good when I click on OK it navigates to view but on click of Esc or Close(X) button it again showing the same behavior as OK button like Opening the view which is causing infinite loop .

Presently I have used Window.open to open different page for entity View but similar thing is happening when I press Close button for Xrm.Navigation.navigateTo method also .

I have used the same code as mentioned below ..

var alertStrings = { confirmButtonLabel: "Yes", text: "This is an alert.", title: "Sample title" };
var alertOptions = { height: 120, width: 260 };
Xrm.Navigation.openAlertDialog(alertStrings, alertOptions).then(
    function (success) {
        window.open("----THIS WILL HAVE VIEW "----);
    },
    function (error) {
        console.log(error.message);
    }
);

I have the same question (0)

All responses (5)

Answers (0)

Suggested answer

a33ik 84,331 Most Valuable Professional on at

Like (1)

Report

Hello,

You should try openConfirmDialog instead - docs.microsoft.com/.../openconfirmdialog

Was this reply helpful? Yes No
Sai Chaitanya 350 on at

Like (0)

Report

Thanks But I have specific requirement to show Alert message but even tried openConfirmDialog when I use X button or ESC to close the same behavior happens like navigating to View ...

Was this reply helpful? Yes No
a33ik 84,331 Most Valuable Professional on at

Like (1)

Report

I'm afraid you would not be able to use alert for your scenario. Can you please provide the code that you used with openConfirmDialog that doesn't work?

Was this reply helpful? Yes No
Sai Chaitanya 350 on at

Like (0)

Report

Here is the code

var confirmStrings = { text:"Please close appointments", title:"Open Appointments" };

var confirmOptions = { height: 200, width: 450 };

Xrm.Navigation.openConfirmDialog(confirmStrings, confirmOptions).then(

function (success) {

if (success.confirmed)

window.open("MY VIEW URL");

else

});

I dont have much use of this one but pretty much confused why clicking on X mark to close dialog still opens up my View in using Window.open...

Was this reply helpful? Yes No
Suggested answer

a33ik 84,331 Most Valuable Professional on at

Like (1)

Report

Your code looks ok for me but just in case try to use the following code instead:

var confirmStrings = { text:"Please close appointments", title:"Open Appointments" };

var confirmOptions = { height: 200, width: 450 };

Xrm.Navigation.openConfirmDialog(confirmStrings, confirmOptions).then(

function (success) {

if (success.confirmed) {

window.open("MY VIEW URL");

}

});

Was this reply helpful? Yes No

Join the conversation

Community site session details

On clicking of Esc button for Xrm.Navigation.openAlertDialog goes to success call back .

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

Featured topics

Product updates

Community site session details

On clicking of Esc button for Xrm.Navigation.openAlertDialog goes to success call back .

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Subscribe to this forum!

Select categories

Leaderboard > Customer experience | Sales, Customer Insights, CRM

Featured topics

Product updates