Skip to main content

Notifications

Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

Phone number not visible on Customer master form - AX 2012

(0) ShareShare
ReportReport
Posted on by 4
 

Hi All,

We are able to see the Phone number in /Contact details/ for customer but the same Phone number is not appearing in the Customer details main page.

This is for few customers only as we are able to see the Phone numbers for few customers on Customer details page.

 

I have already posted this issue in AX forum, but not sure whether it is visible for experts or not after update in dynamics community. 

Phone number is already checked as Primary in contact details but still it is not visible on master form. 

 

When we uncheck and checked again the Primary in contact details, then it is visible on master form. 

We cannot do one by one the above process as it is a time consuming task. 

What we can do to reflect the phone numbers on master form. 

We tried to compile and sync the LogisticsElectronicAddress and DirPartyTable, still it is not visible on master form. 

Please advise how we can analyze this issue.

Regards,

Akbar

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 456 Most Valuable Professional

#2
Abhilash Warrier Profile Picture

Abhilash Warrier 310

#3
Saalim Ansari Profile Picture

Saalim Ansari 261

Overall leaderboard

Product updates

Dynamics 365 release plans