Writing off bad debts in NAV 2013

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Posted on by Ideal Air Group

We've had bad debts to write off and have used the cash receipts to apply amount then did a jnl to take the bad debt receipt amount out of the bank g/l to post to bad debts. However, we're now unable to complete the bank rec, there's no corresponding entry taking the receipt out.

Question, how should a bad debt be written off in NAV 2013 and secondly, how would we fix the now out of balance bank reconciliation?

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Microsoft Dynamics GP

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Cheryl Waswick on at

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RE: Writing off bad debts in NAV 2013

You are posting on the community forum for Dynamics GP. Please repost your question on the community forum site for NAV. Thank you in advance.

community.dynamics.com/.../

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