web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Answered

Product Builder

(0) ShareShare
ReportReport
Posted on by 781

Hi,

We use the product builder while generating sale order for specific requirement

While entering the item code in the sale order line, we select the product and supply tab and selecting the configuration under product model header , we specify the values for the requirement.

after completing , the system shows an infolog to either create a new BOM or reuse the existing BOM . After selecting the BOM option, we take the print of the datasheet for the product configfured. if required , we re configure the product for changes if any , under the product and supply tab.

but when we try to define for a specific model, under the product model header we could see the "configure and Data sheet' tabs are disabled and we are not able to reconfigure

please advise

I have the same question (0)
  • Verified answer
    André Arnaud de Calavon Profile Picture
    304,625 Super User 2026 Season 1 on at

    Hi Sriram,

    Can you possibly illustrate your question with screenshots? Are you using the product builder or product configurator.

    Note that the product builder is available in AX2012 when upgraded from previous versions, but it has been fully deprecated in the current Dynamics 365 versions. The product configurator is the replacement. See also: docs.microsoft.com/.../deprecated-product-builder

  • sriram Profile Picture
    781 on at

    Hi,

    Issue been solved.

    reason is due to the wrong configuration made while creating the item master.

    we made the following changes and now working fine

    1. Configuration type : Rule based

    2. Under Engineer tab : Enabled the product builder

    By making these changes in the item master for this item , the issue is been solved

    Regards

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 609 Super User 2026 Season 1

#2
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 561

#3
CP04-islander Profile Picture

CP04-islander 383

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans