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Service | Customer Service, Contact Center, Fie...
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Field Service - How to customize the 'create booking' form on the Schedule Board page?

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Hello there, I am a beginner.

I would like to update the UI of the booking form on the Schedule Board page. Specifically, I'd like to remove some fields or add some new fields. I have tried various methods and even consulted ChatGPT, but nothing seems to work. Could someone please guide me on how to accomplish this or let me know if it is a reasonable request?

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  • Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    Unfortunately, we found in the designer that Schedule Board is a URL-type Page and currently does not support customizing the fields in the ''Create Booking" form.
    If you have this kind of need, it is recommended that you propose this idea to the Microsoft official.
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Dengliang Li
     

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