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Documents with "Work" Status

Posted on by 40

Hi,

I have a document with "Work" status which I need to process but I don't how to do it. It's with "Work" status since Batch ID and Facility ID are not matching.

Can you please help me with this?

  • Tuba Olkun Profile Picture
    Tuba Olkun 40 on at
    RE: Documents with "Work" Status

    Thanks Kristina! I found that "Work" status invoice under Payables Transactions and processed.

    .....

    However, I have now another issue with another invoice. I'm very new to the system so my knowledge is very limited but Facility ID is the location/department and Batch ID needs to be same with Facility ID; so we manually change Batch ID while processing an invoice, otherwise invoices cannot be posted.

    Please see attached. I remember I wrote 003 to batch ID and saved while processing a different invoice whose facility ID is 009, then noticed it and fixed the batch ID and processed that invoice successfully. However, now it gives error for the invoice in the screenshot. I don't know how to fix it. Can you please help me with the issue?

  • RE: Documents with "Work" Status

    Certainly! I can help you with processing the document with a "Work" status and resolving the mismatch between the Batch ID and Facility ID. To better assist you, could you provide more information about the specific issue you're facing and the steps you've taken so far? Here are a few questions that can help me understand the situation better:

    What is the document that you are trying to process? Is it a file, a form, or some other type of document?

    What do the Batch ID and Facility ID represent? Are they unique identifiers associated with the document?

    How are you currently processing the document? Are you using any software or specific tools?

    Could you explain the specific problem you're encountering with the Batch ID and Facility ID? How are they not matching?

    Once I have a better understanding of the situation, I'll be able to provide you with more targeted assistance and suggest potential solutions. Burger King Survey

    Best regard,

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