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Customer Insights - Journeys forum
Answered

Dynamic Content in Emails

Posted on by Microsoft Employee

Is it possible to generate dynamic content in emails? 


We would like to automate paragraph generation in emails depending on the lead source or which form the contact filled out.
_________________________________________________
Simple Example:

Dear {{contact.firstname}} {{contact.lastname}},

(Variation1)

Thank you for your interest in A.
You can find further information here and here.


(Variation2)

Thank you for your interest in B.
Please download promotional material here .

 

(Variation2)

Thank you for your interest in C.

Our support team will get in touch with you soon.


As your personal contact I am at your disposal at any time
under +49 123 456789012 and itsme@thiscompany.com

Kind regards
John Doe

_______________________________________________________________

It would be really time consuming to create email templates for 200+ variations for just small changes in one or two paragraphs.

Alternative question:
Is it possible to duplicate email templates? 

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 20,973 Super User on at
    RE: Dynamic Content in Emails

    Hi MDFMWLS,

    It it possible. Read this article to learn about adding dynamic content to email messages.

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