Skip to main content

Notifications

Announcements

No record found.

Customer Insights - Journeys forum

Dynamic Content in Emails

Posted on by Microsoft Employee

Is it possible to generate dynamic content in emails? 


We would like to automate paragraph generation in emails depending on the lead source or which form the contact filled out.
_________________________________________________
Simple Example:

Dear {{contact.firstname}} {{contact.lastname}},

(Variation1)

Thank you for your interest in A.
You can find further information here and here.


(Variation2)

Thank you for your interest in B.
Please download promotional material here .

 

(Variation2)

Thank you for your interest in C.

Our support team will get in touch with you soon.


As your personal contact I am at your disposal at any time
under +49 123 456789012 and itsme@thiscompany.com

Kind regards
John Doe

_______________________________________________________________

It would be really time consuming to create email templates for 200+ variations for just small changes in one or two paragraphs.

Alternative question:
Is it possible to duplicate email templates? 

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 21,009 Super User 2024 Season 2 on at
    RE: Dynamic Content in Emails

    Hi MDFMWLS,

    It it possible. Read this article to learn about adding dynamic content to email messages.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,988 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 229,656 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans