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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Bad data
Microsoft Dynamics CRM (Archived)

Bad data

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Posted on by Pallavi Manocha 420

Hi,

If anyone can help me know How much bad data can a crm system tolerate and what are the insutry standards on the same issue?

Any kind of input i appreciated :)

Thanks,

Pallavi

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  • Suggested answer
    Community member Profile Picture
    Community member 2 on at
    Bad data
    For example, I am getting lots of emails and some phone calls offering to sell or rent trucks.  Some local small businesses, some in other countries.  It is all a mistake.
     
    I called a local business which called me at home.  They quickly found me on their list, and told me they use a CRM they got from Microsoft.  They offered to take me off their list, but that is not enough.
     
    I never authorized Microsoft to sell my information.  How do I stop them?
  • Suggested answer
    Mithilesh Kumar Profile Picture
    Mithilesh Kumar 10,047 on at
    RE: Bad data

    Hi Pallavi,

    You need to design your solution keeping all these thing in mind.

    Dynamics CRM have fields which are of specific data types, any value which do not fall into the data type, CRM will throw an error and won't be saved.

    For example, for gender field you should create an Option Set having values and Male and Female, this way there won't be any error.

    Having said that, the issue is always with Text Field, where the user is free to enter anything under this sky. You cannot always check that, however, you can write certain Business Rules / JScript / Workflow to validate them. Which again cannot be a full proof solution.

    Hope that make sense

    Thanks

  • Pallavi Manocha Profile Picture
    Pallavi Manocha 420 on at
    RE: Bad data

    Hi Mithilesh,

    Thankyou for your response

    Wrong data the users may enter in the system.

    May be spell errors,invalid data

    eg: in gender type Valid options male anfd female

    Wrong data may be Femail

    Thanks

    Pallavi

  • Mithilesh Kumar Profile Picture
    Mithilesh Kumar 10,047 on at
    RE: Bad data

    Hi Pallavi,

    Can you please elaborate on what you mean by Bad Data.

    Thanks

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