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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Data deleted from Navi...
Microsoft Dynamics NAV (Archived)

Data deleted from Navision database

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Posted on by Community Member Microsoft Employee

Hello Experts,

One fine morning, when my client started to work in morning, we found all that it is as good as system reset to 31st January 2018 and all the data had been deleted from the system. We have no idea how this happen. We do not run any batch job or we do not have any job queue running. So my question is:

1. How to recover the lost data?

2. How to identify the reason why this happened?

We use Navision 2015 (GB) version, and SQL Server 2008 R2.

Please advice.

Thank you in advance.

*This post is locked for comments

  • ManishS Profile Picture
    ManishS 6,578 on at
    RE: Data deleted from Navision database

    Try to look into the event log if any one has restored the database.

    If you have setup auto backup policy on a daily basis then you can restore the database.

    If on server if you have kept backup policy for windows backup then also you have chances to recover the database.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Data deleted from Navision database

    We have found nothing in SQL Logs if it is restored from old backup.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Data deleted from Navision database

    All data till 31st of January 2018. No filters applied. Data not available in SQL too.

  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 59,139 Super User 2024 Season 2 on at
    RE: Data deleted from Navision database

    in that case, my bet is on someone restored a backup of that date in sql.

  • Suggested answer
    Amol Salvi Profile Picture
    Amol Salvi 18,694 on at
    RE: Data deleted from Navision database

    all data or any particular table data . Check filters applied or check on Sql server

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Data deleted from Navision database

    Hello Mohana,

    Yes I am connecting to Production database only. And there are data till 31st of January, 2018. But after that to till date, data gone missing suddenly. No clue how this happened.

  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 59,139 Super User 2024 Season 2 on at
    RE: Data deleted from Navision database

    database is blank or it has any standard cronus data?

    are you connecting to right database/company?

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