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Customer Service forum

Create portal web form with download link after submitting

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Posted on by

Hello,

For the customer self-service portal, I am trying to create a web form to obtain information from customers. Upon the form being submitted of this form, a download link for an installer would be provided but only for those who use this form.  Is this something that is possible?

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  • Suggested answer
    Kranthi Kiran Gullapalli Profile Picture
    105 on at

    Hi Scottch.

    Oneway is to configure a conditional webstep 'Download link', post the last web step you have currently and in that webstep have the link to download appended dynamically by Javascript. As we do not have any option to place html script there.

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