Packling List Document Number issue

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Posted on by Lynor

In GP2013 I modified the Sales Document Number Setup to set up Packing Slip to Use Number From = Document, but every time a user prints a packing slip along with the Sales Invoice, it still prints the Packing Slip using the Next Number from the Packing Slip, not from the Document, and it automatically reverts the Sales Document Number Setup to Use Number From = Packing Slip. What triggers the Packing Slip to revert back to Use Number From = Packing Slip? Or how do I make it print successfully using number from the sales document?

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TOCDCO 98 on at

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RE: Packling List Document Number issue

It has been months - did you receive a fix for this?
Lynor on at

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RE: Packling List Document Number issue

Unfortunately I have not received a response yet and it is still a pending issue. Let me know if you are able to find a solution, it would be greatly appreciated. Thanks!
Community Member on at

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RE: Packling List Document Number issue

Did you ever receive an answer to this issue?

We upgraded from GP2010 to GP2015 and are having the same issue as you with Packing Slips. We can change it to Use Number From [Document] and then a few minutes later it will change back to [Packing Slip]. We have always used Document so this is a strange behavior.

I would love to find the setup table and then just change it only have the choice Document so that Packing Slip is never used again.
Rosemary 10 on at

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RE: Packling List Document Number issue

Hi Lynor,

We currently deliver goods on a delivery note, we use the fulfillment order document for that, the packing slip is printed in the warehouse, and the sales document generated afterwards from the fulfillment order.

We have never had an issue in terms of inconsistent document numbers.

It will be interesting to hear what is the logic behind that trigger.

Does the respective users have access to the modification?