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Customer experience | Sales, Customer Insights,...
Suggested Answer

Getting a error msg whenever a open the portal but the portal working fine

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Posted on by 153

2570.error.jpg

I have the same question (0)
  • Suggested answer
    SS-01100907-0 Profile Picture
    Microsoft Employee on at

    Hi,

    This could be an intermittent error. You can try any of the below

    1. While opening the portal kep browser developer window open, this will give you more details about the error.

    2. If the above not woring for you thewn log a case with Microsoft support, since this need backend trace checking.

    You can also share the portal URL and time stamp here for further checking 

  • Nithya Gopinath Profile Picture
    17,078 on at

    Hi Prashant,

    Could you please share the page template code of this page?

  • Prashant.ITT Profile Picture
    153 on at

    You want the HTML code of the page or just the code of the page template which i am using?

    Like i am sharing the html code of the page below:-

    <div class="row sectionBlockLayout sectionPrimaryColor" style="height: 15px; min-height: 15px;">

    </div>

    <div class="row sectionBlockLayout" style="display: flex; flex-wrap: wrap; text-align: left; min-height: 361px; padding: 8px; margin: 0px; background: url('/error-illustration.png');">

     <div class="container" style="display: flex; flex-wrap: wrap;">

       <div class="col-md-12 columnBlockLayout" style="flex-grow: 1; display: flex; flex-direction: column; min-width: 300px; padding: 16px; margin: 60px 0px;"><br>

         <h2 style="font-size: 48px;"><b>HR Management</b></h2>

         <p></p>

         <p></p>

         <p style="color: #000000; font-size: 18px;"><b>This department helps you in many issue/problems like if you want to refer someone or if you want to take leave, etc. All these types of requests can be submitted in this department and then your issue will be solved by the HR team.<br>‌<br>‌</b></p>{% entityform name: 'HR Management' %}

       </div>

     </div>

    </div>

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