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Getting a error msg whenever a open the portal but the portal working fine

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2570.error.jpg

  • Prashant.ITT Profile Picture
    Prashant.ITT 153 on at
    RE: Getting a error msg whenever a open the portal but the portal working fine

    You want the HTML code of the page or just the code of the page template which i am using?

    Like i am sharing the html code of the page below:-

    <div class="row sectionBlockLayout sectionPrimaryColor" style="height: 15px; min-height: 15px;">

    </div>

    <div class="row sectionBlockLayout" style="display: flex; flex-wrap: wrap; text-align: left; min-height: 361px; padding: 8px; margin: 0px; background: url('/error-illustration.png');">

     <div class="container" style="display: flex; flex-wrap: wrap;">

       <div class="col-md-12 columnBlockLayout" style="flex-grow: 1; display: flex; flex-direction: column; min-width: 300px; padding: 16px; margin: 60px 0px;"><br>

         <h2 style="font-size: 48px;"><b>HR Management</b></h2>

         <p></p>

         <p></p>

         <p style="color: #000000; font-size: 18px;"><b>This department helps you in many issue/problems like if you want to refer someone or if you want to take leave, etc. All these types of requests can be submitted in this department and then your issue will be solved by the HR team.<br>‌<br>‌</b></p>{% entityform name: 'HR Management' %}

       </div>

     </div>

    </div>

  • Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at
    RE: Getting a error msg whenever a open the portal but the portal working fine

    Hi Prashant,

    Could you please share the page template code of this page?

  • Suggested answer
    Soumen S Profile Picture
    Soumen S on at
    RE: Getting a error msg whenever a open the portal but the portal working fine

    Hi,

    This could be an intermittent error. You can try any of the below

    1. While opening the portal kep browser developer window open, this will give you more details about the error.

    2. If the above not woring for you thewn log a case with Microsoft support, since this need backend trace checking.

    You can also share the portal URL and time stamp here for further checking 

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