Hi folks.
We installed the Outlook for Client for 64 bits in an Outlook Client Office 365.
The laptop has:
We need to use the feature: 'Work Offline', which is the reason to install: Outlook for Client.
But we keep receiving the following error: “Offline Capability is not supported with Microsoft Dynamics 365 for Outlook”. This happens to everyone.
Please your help, I need to work Offline.
Best regards
-Roxana
Hello folks.
We opened a Microsoft Support Tickets and as Microsoft could reproduce the error, they escaled it to the Product Team.
Microsoft today told us that the functionality Outlook Add-In with Offline will be deprecated. there is not formal documentation about that, by now.
They suggested us to use: Mobile with Offline.
Thanks a lot for your comments.
Hi Roxana, Thank you for using the Dynamics Communities. Please refer to the following support article - "docs.microsoft.com/.../work-offline-dynamics-365-outlook".
Hi
Kindly check hardware/software requirements for Outlook Client
docs.microsoft.com/.../software-requirements
Mark answer as verified, if it is feasible for you
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