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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Forwarding to a succes...
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Forwarding to a success page (new page instead of displaying the message in the same page) in marketing page in Dynamics 365

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Posted on by SivaR 34

Hi

I am using a marketing page (landing page) for external users to subscribe for a newsletter.

I need to forward the marketing page to another page with successful message and other details when a user submit the marketing page. 

i did the following steps:

1. open up the marketing form used in the marketing page. 

2. added a URL to "redirect URL" in the Submission behavior section (please refer the image below.)

3. To test the changes I modified the text for "Successful notification" field in the Submission behavior section.

However, when i submitted the marketing page. i was waiting for the successful submission to be forwarded to redirect URL. But the redirect was not working. also i didn't get the message i entered in the Successful notification field in the Submission behavior section on the marketing form.

Please advice me how i can forward to new page after successful submission

forward.GIF

  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Forwarding to a success page (new page instead of displaying the message in the same page) in marketing page in Dynamics 365

    Hi Siva,

    It is very glad my solution works for you.

    I will definitely try my best to come up with solution or give suggestions to your other questions.

    Please kindly mark as verified to close the current thread if you had found my answer helped(By clicking Yes button above the answer.), it would be really appreciated.

    Regards,

    Clofly

  • SivaR Profile Picture
    SivaR 34 on at
    RE: Forwarding to a success page (new page instead of displaying the message in the same page) in marketing page in Dynamics 365

    Thank you so much Clofly. It works well.

    I am waiting for a solution for this post to complete my work. Please give your suggestion for these posts or direct me to someone who can give any advice on these issues.

    community.dynamics.com/.../unique-key-error-check-is-missing-in-the-marketing-page-landing-page-in-dynamics-365

    community.dynamics.com/.../forwarding-to-error-page-from-marketing-page-in-dynamics-365

  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Forwarding to a success page (new page instead of displaying the message in the same page) in marketing page in Dynamics 365

    Hi Siva,

    It seems that you're editing Marketing form > Summary > Submission behavior section.

    If so, please instead set them in Marketing page > Select form element > Properties:

    2678.JPG

    Result(Without redirect URL set)

    pastedimage1595400005286v1.png

    However, once redirect URL is set, it will redirect to new page instantly, thus contact won't be able to see success notification.

    You could add following code to marketing page, after contact submitted form(Marketing form API), he/she can still see success notification, and a new tab will be opened for new web page.

    MsCrmMkt.MsCrmFormLoader.on('afterFormSubmit', function(event) {
  var url = 'http://www.bing.com';
  window.open(url, '_blank');
})

    Regards,

    Clofly

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