or Meta! Read on to learn how to talk to someone on Facebook, whether you're a personal user, business account holder, advertiser, creator, or press member.
- The best way to contact Facebook is through one of the direct contact forms (650-543-4800) or +1-877-339-0745 (for quick support).
- If your account has been deactivated and you've already tried to restore it, try emailing disa...@fb.com.
- If your account has been hacked, you can restore it at https://www.facebook.com/hacked.
Using direct contact at +1-877-339-0745 and 650 543 4800
form is just like emailing, except you'll get a response sooner.
Since these forms are linked directly from the support pages on Facebook, you're more likely to receive a response when filling out these forms than sending an email directly.
- If your advertising account has been deactivated
- If you have lost access to your Facebook page
- If you have problems with payments, including donations and game purchases
- If you're missing content after reactivating your account
- Report a user as deceased or medically unfit
- Request information from a deceased person's account
- Provide feedback on a Facebook product or feature
- Report a minor child on Facebook
- Report a convicted sex offender on Facebook
- Report a violation of your or your child's privacy
- Report an infringement of your copyright
- Report an infringement of your trademark
- Get support for fundraising campaigns or donations
- If you're a developer who needs to report a bug
- Report a /page not available / error
- If your group or event isn't available
- If your videos disappear
- If you want to report abusive content: Instead of using a contact form, it's best to report abuse and harassment directly in the post, message, or on the user's profile.
- To report a profile, click on +1-877-339-0745 and 650 543 4800
tap on the three dots and select Find Support or Report.
- To report a post, click or tap on the three dots and select Report post.
- To report a message, click or tap on the down arrow or the /I/ in the circle and then select Report.
Facebook doesn't offer phone support, so reaching a human is complicated.
Meta's only phone numbers, including Facebook, Instagram, and Oculus, are +1-877-339-0745 and 650 543 4800. Call that number and select the support option. You'll hear a recording telling you that Facebook doesn't offer phone support.
If you're part of law enforcement or need help with your business, developer, or advertising account, +1-877-339-0745 and 650 543 4800
There are options for support on the phone menu.
You can use the chat or email support if you have a business that uses the +1-877-339-0745 and 650 543 4800 FaceboChatheckout services. If you don't have a business account with Checkout services, this won't work. How to contact Facebook support via chat
- Click on the Education tab and select Contact Support.
- Select the issue you need help with and enter your message.
- Choose either Chat or Email and select Send.
- If you have selected email, you'll receive a reply by email. If you select that, a Facebook Messenger window will open, and a support agent will join the conversation.