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Customer experience | Sales, Customer Insights,...
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How to use reschedule step

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Posted on by 645

I have an update plugin and I use a preimage as well, I have been asked to change the msg from update to reschedule but I don't understand how do I get the img data ? or is the target just passes all data in this case ? How to use reschedule?

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  • Verified answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    Reschedule is message supported for Appointment entity.

    docs.microsoft.com/.../microsoft.crm.sdk.messages.reschedulerequest

    It contains Target as input parameter which will give you only updated fields.

    docs.microsoft.com/.../microsoft.crm.sdk.messages.reschedulerequest

    You can use same approach as your previous plugin to get imgae data.

    Please mark my answer verified if i were helpful

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