web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Creating a Sales Pipeline for Leads

(0) ShareShare
ReportReport
Posted on by

Hi,

Our sales department wants to have a Sales Pipeline for leads. I understand is this is possible for Opportunities. How do you do it for Leads?

I have the same question (0)
  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi,

    The Sales Pipeline actually an OOTB chart based on Opportunity entity. It is integrated into the dashboard - Sales Activity Social Dashboard.

     pastedimage1627883735990v1.png

    The Horizontal (Category) Axis Labels of the chart is Pipeline Phase field.

     pastedimage1627883741220v2.png

    The value of the field is set according to a BPF called Opportunity Sales Process. Please refer to Understand the sales pipeline chart in and its phases | Microsoft Docs for more details.

     pastedimage1627883750942v3.png

    So if you’d like to create a similar Sales Pipeline for Lead,

    1. You need to create a custom field – Pipeline Phase in Lead entity and a similar BPF based on Lead.

     

    1. Then update the value of the custom field with a workflow, which is explained deeply in the following article:

    Display Business Process Values on Forms in Dynamics CRM 2013 | PowerObjects

     

    1. After setting these above, create a chart based on Lead entity, set the custom field as its Horizontal (Category) Axis Label and then set the type as Funnel.

    pastedimage1627883770456v4.png

  • Community Member Profile Picture
    on at

    Thanks for your Reply. The lead does not have a field named Category. How can I track what stage the Lead is in? What field should I be looking at?

  • Suggested answer
    Nya Profile Picture
    29,064 on at

    Hi,

    The Category is part of the concept "Horizontal (Category) Axis Labels", not a field of the Lead entity.

    The OOTB field in Opportunity entity is called Pipeline Phase field, which should be created in Lead entity.

  • Community Member Profile Picture
    on at

    Thanks. You mentioned in your answer that I need to update the value of the custom field with a workflow.

    In the OOTB BPF "Opportunity Sales Process" do you know what workflow is doing the updating for the Pipeline Phase Field in Opportunity?

    I would like to create my workflow based on this.

  • Nya Profile Picture
    29,064 on at

    Hi,

    You can create the workflow referring to the article I provided in step2.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 180 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 123

#3
CU11031447-0 Profile Picture

CU11031447-0 100

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans