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Microsoft Dynamics CRM (Archived)

Contact is mandatory while creating Lead. If new contact is created, by default it should get associated to Account

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Posted on by 310

Hi Sir,

Contact is mandatory while creating Lead. If new contact is created, by default it should get associated to Account.

pls help

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  • Mahendar Pal Profile Picture
    45,095 on at

    Hi,

    Can you share some more details so that we will be able to help you, Are you facing any issue..? New contact created associated to new account records in lead already.

  • Screen one Profile Picture
    310 on at

    When new Contact is created form Contact lookup field from Lead it should get Associated to Account selected in Account lookup field present on Lead.

  • Suggested answer
    Kokulan Profile Picture
    18,054 on at

    Hi

    You could do this in few different ways, if you dont want to do any code or script, you could have workflow to trigger on create and update the account lookup on contact to associate it with account.

    if you want set the contact as primary contact, you can also do an update account step in the workflow to do that

    hope this helps

  • Suggested answer
    Mahendar Pal Profile Picture
    45,095 on at

    Hi,

    You can write a plugin on the lead post create and check if contact is not related to account, associate it.

    You can also do this using WebAPI, which can trigger on change of the contact lookup or you can have script on OnSave of lead

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