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Email form Showing Activities in the Email body After sending the email

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Posted on by Rushiraj

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Hi All,

Whenever I am sending Email activity in Customer Service Hub on a case, the email body is populated with a new email form.

Please see the below screenshot for reference.

Please help me me.

Regards

Rushiraj

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RE: Email form Showing Activities in the Email body After sending the email

Hi Rushiraj,

You can check if there are workflows, power automate, wen resource or plug-ins etc that automatically fill the content of the email when you send it.

Regards,

Leah Ju

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