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Customer Insights - Journeys forum
Unanswered

Attachments in emails (NOT a download link)

Posted on by 30
As the subject suggests, I'd like to be able to include a physical attachment in real-time (or outbound) email.
 
I do not just want to add a button/link for the recipient to download a file; I'd like them to have a permanent copy of that file in their email inbox.
 
Secondly, if I was able to extend it even further, and have a unique file per recipient (e.g. an invoice/receipt) then that would be useful.
 
Any thoughts on either of the above being achievable?
 
Thanks.
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  • LanceP1906 Profile Picture
    LanceP1906 54 on at
    Attachments in emails (NOT a download link)
    From what I understand it’s not possible. Maybe you could use power automate but that just feels unstable to be. There’s already enough variables in the email world to deal with. The button/link option would do the trick. You could have unique URLs added via personalization. You just would need a field created to facilitate it. So not perfect for what you asked for but you have options. People are used to attachments but that wouldn’t allow you to tracking email metrics though. More of a UX play. Hope my 2 cents helped!
  • LanceP1906 Profile Picture
    LanceP1906 54 on at
    Attachments in emails (NOT a download link)
    N/A

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