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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / "Something went wrong ...
Finance | Project Operations, Human Resources, ...
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"Something went wrong while generating the report. Please try again." on cloud VM

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Posted on by D365FO DEV 400
Hello everyone,
 
When i try to print product receipt report on cloud vm, its giving me this error: Something went wrong while generating the report. Please try again.
please note that i have used same project on both cloud and on-premise vms, its working fine on the on-premise VM, but cloud isnt working.
 
i did full build and report is being deployed successfully, also restarted the reporting services.
 
any idea how to resolve this issue?
  • Layan Jwei Profile Picture
    Layan Jwei 7,264 Super User 2024 Season 2 on at
    "Something went wrong while generating the report. Please try again." on cloud VM
    Hi,

    Is your question answered? if yes then please verify the answers that helped
  • Suggested answer
    Navneeth Nagrajan Profile Picture
    Navneeth Nagrajan 1,399 Super User 2024 Season 2 on at
    "Something went wrong while generating the report. Please try again." on cloud VM
    Hi,
     
    If you restore the report from one environment to the other, its better to Deploy the reports through the command line as mentioned below or through Visual studio explicitly (if the cloud VM is a development VM).
     
    Command Line:
    • DeployAllReportsToSSRS.ps1 -Module <modelname> -ReportName <reportName>.Report -PackageInstallLocation “<%systemdrive%>:\AosService\PackagesLocalDirectory”
     
    If this is a product receipt report that you are running through a Purchase order, then ensure that you have added the report under the Form Setup -> Print Management in your Cloud VM box.
     
    References:
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    "Something went wrong while generating the report. Please try again." on cloud VM
    Hi,
    1. Please see if the following blog and old thread are useful:
    https://rahulmsdax.blogspot.com/2019/08/something-went-wrong-while-generating.html
    Solved: Reports execution and BYODB issue after applying Platform Update 21 (dynamics.com)
    2. Check the event viewer and see if any errors are displayed. Try debugging to see where it is damaged.
    Best Regards,
    Hana
  • Layan Jwei Profile Picture
    Layan Jwei 7,264 Super User 2024 Season 2 on at
    "Something went wrong while generating the report. Please try again." on cloud VM
    Hi,

    As a start give those a try:

    1. Try to build the model with sync
    2. deploy the report
    3. clear usage data
    4. Try again to run the report
     
    if it didn't work, maybe try and debug if u can catch anything

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