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Customer experience | Sales, Customer Insights,...
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Stream API docs for Dynamics Sales

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Posted on by

Hi,

I looking for asynchronous integration (stream) docs for dynamics sales can you help with that?

I need to get the calls customer data in stream (like push topics in Salesforce)

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  • Verified answer
    Ioannis Vrasenikis Profile Picture
    on at

    Hi Hadarb,

    Unfortunately, I am not familiar with the capabilities of the push topics in salesforce.

    Can you provide more details on your requirements, maybe also by providing examples?

    Reading your question, the first thing which comes to my mind is leveraging the asynchronous services by CDS and create custom asynchronous plug-ins or custom workflow activities:

    docs.microsoft.com/.../asynchronous-service

    Having another look on the Streaming API of salesforce, I think the D365 Channel Integration Framework might be something in that direction. That Framework is used normally in the context of D365 Customer Service & Omnichannel though

    docs.microsoft.com/.../notifyevent

    docs.microsoft.com/.../channel-integration-framework

    Hope other community members, familiar with the push topics you mentioned can provide their input.

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