I am working to import contacts and the company name will not import due to this error. Is there a way to resolve this?
I am working to import contacts and the company name will not import due to this error. Is there a way to resolve this?
Hello,
pls refer below article,
I hope it helps,
Thanks.
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I believe you may actually have an incorrect mapping. Phone number fields are 50 long, and there is a Phone number field whose schema name is 'company' and it is trying to import into that field instead of the one you want (which would be the parent.lookup)
Hi LMata,
As is been told some records that you are trying to import exceed the max length in company column. I'd like to point you where you can update that max from e.g: 50 to 1000,
Go to Settings
Select arrow down and click on Customizations
Select Customize the system
Expand Entities tab and look for contact, click on that.
Click on fields
Look for company column and click it
locate Maximum Length* field and set a bigger number e.g:50 to 1000
click on save and close
Back in contact, click on publish
Regards.
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I don't see where I can do this? Where is this done?
I think that the event can be avoided by setting the maximum length of the field where the error is occurring to 50 or more.
Hi,
Could you share some more details about the Company name field is this a lookup or text field? Normally company name is associated with the Account entity but account entity have limit of 160 for the name field )
You are probably attempting to import into the "Company Phone" field (Company in the schema). You can increase the maximum length of the fields definition or import into the appropriate column most likely ParentCustomerId ("Customer name") - note the latter is a lookup and so won't just take a plain text value the target record must already exist in the system.
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