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Finance | Project Operations, Human Resources, ...
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Option to suppress negative customer statements from printing?

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Posted on by 10

Is anyone aware of a functionality to be able to suppress customer statements from being printed where they have a credit balance? 

We have a lot of customers who provide deposits up front, but they don't need to receive a statement, just the ones who owe us.  I haven't been able to find if this is possible, so if anyone can help, that would be great?!  Thanks.

  • Andy Harrison Profile Picture
    10 on at
    RE: Option to suppress negative customer statements from printing?

    Thanks Komi,  yes, I did review that information.  I might be missing something but I don't see the exact function that would allow us to filter out any negative balances, where there is just a deposit on the customer account?

  • Komi Siabi Profile Picture
    12,835 Most Valuable Professional on at
    RE: Option to suppress negative customer statements from printing?

    Hello Andy,

    Have you please used the filtering option on the report?

    https://learn.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/customer-account-statement-report-custaccountstatementext#how-to-filter-the-data-on-this-report

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