New process manager computer

(0) Share

Report

Posted on by Adrian Long

127

We updated the computer running process manager to Windows 10 and Office 2019. The application server is running, but when processing a quick send request, we get this error message:

Report not emailed due to an error:Retrieving the COM class factory for component with CLSID {3FA7DEB3-6438-101B-ACC1-00AA00423326} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
05/01/2020 08:10:48 AM 102678 Quick Send OM Invoic Processing Quick Send Request - temporary file will not be deleted.

I have the same question (0)

All responses (1)

Answers (0)

Suggested answer

CFROTON 4,710 on at

Like (0)

Report

Dear Adrian,

There is a required component which is the VSTO located in the C:\Program Files (x86)\Microsoft Dynamics\SL\Applications\OutlookAddin directory...the client (outlook) must be running and the user running outlook (profile) must be logged into the machine.

You may need to reboot the application server after installation of the VSTO

Best Regards,

Jana MacDonald

Was this reply helpful? Yes No