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Finance | Project Operations, Human Resources, ...
Answered

GP user session hung

Posted on by 250

User was in Financial - doing an account summary inquiry.  Clicked on the print icon and the process is hung - he cannot remove it in the process monitor.  Have removed his session from the activity table but 'processes are currently being run that cannot be deleted' is still on his screen.  He's completely shut down his pc and rebooted but the message appears.  What's the trick for getting rid of this so he can log back into GP?

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  • Beat Bucher  GP Geek  GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Super User 2024 Season 1 on at
    RE: GP user session hung

    Thanks for confirming it was a Terminal Server / Citrix issue.. Usually once you remove a user from the ACTIVITY table in GP and the application was killed, nothing should prevent the user to go back into GP.

  • Verified answer
    Deanne CWCO Profile Picture
    Deanne CWCO 250 on at
    RE: GP user session hung

    finding out that the session is being hung in citrix - not a GP issue

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