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Finance | Project Operations, Human Resources, ...
Suggested Answer

'Generate EFT File' failing due to permissions

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Posted on by 45

When attempting to generate the EFT file, after successful Build Batch process, a message is received that:

'The EFT file could not be generated in the path specified for

PM Domestic Payments in Checkbook EFT Payables Options'

I have attempted on two workstations, logged in as different users on each; logged in as GP Users and as 'sa'.

All resulted in the same message being displayed.

Is there a recommended location to use for these files?

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  • Suggested answer
    Frank_Heslin Profile Picture
    895 on at

    You have to make sure that the GP user has at least Read/Write access to the folder where the EFT file is being generated.

  • Suggested answer
    Justin Sutton Profile Picture
    on at

    Hi Mike,

    Check out Option 4 here:

    docs.microsoft.com/.../guidelines-generate-eft-files

    Good luck!

  • mike_peck Profile Picture
    45 on at

    I assume these permissions are assigned via Active Directory?

  • Suggested answer
    Beat Bucher  GP Geek  GPUG All Star Profile Picture
    28,058 Moderator on at

    Hi Mike,

    Yes those permissions are all Windows based (be that local or if you're using a shared network folder, thru share security).

    One word of caution: make sure users haven't put a path that uses a mapped network drive by a letter (lize H: or Z:), as the drive mapping may differ from one user to the other, or be completely missing.. Always try to use UNC path like \\yourserver\share

  • mike_peck Profile Picture
    45 on at

    Thank you, Beat. I have tried using a local directory for the user, and still receive the error. When the EFT File is generated, is it the user security that matters or is there a GP System User (I'm thinking DYNSA) that needs security for the target directory location? I used a directory on the user's local workstation C: drive, so I am fairly certain they have write permissions to the selected directory. Or is that not a safe assumption?

  • Beat Bucher  GP Geek  GPUG All Star Profile Picture
    28,058 Moderator on at

    Mike,

    The GP users security has likely nothing to do with that error... Unless you're getting a GP pop-up with access denied, which might mean that the user doesn't have access to the EFT pre-note window, then it is very likely a local Windows Security issue.

    Have you tried to start the GP client in "elevated Admin" mode ? just to make sure the GP client has proper permissions to write everywhere locally ?

    Depending on were you set the output folder for the EFT file, the windows user may be limited to write on that place due to UAC limitations (User Access Control) which could be enabled with default settings on that workstation and prevent them to write in limited folders only.

  • mike_peck Profile Picture
    45 on at

    The message I referred to is a GP Pop-up saying

                                       "The EFT file could not be generated in the path specified for PM Domestic Payments in

                                       Checkbook EFT Payables Options"

    Originally, I had this file being written to a Share, which the User has been using for months, without issue. Just to test, I changed this to a local directory on her workstation.

    I am wondering if GP uses a 'user' to write these files that may have to be provided write privileges to the local drive, possibly DYNSA?

  • Suggested answer
    Beat Bucher  GP Geek  GPUG All Star Profile Picture
    28,058 Moderator on at

    is this the only user that has the problem ?

    Can you try another GP user under the same Windows account ? I'm pretty much certain that this isn't a GP security issue..

    Did you run down the KB article related to EFT ?

    support.microsoft.com/.../kb-945955-guidelines-to-follow-when-you-generate-eft-files-or-eft-prenote-files-in-electronic-funds-transfer-for-payables-management-or-receivables-management-in-microsoft-dynamics-gp-6651e337-3625-fd56-29bb-35b6f0e572aa

  • Justin Sutton Profile Picture
    on at

    Hi Mike,

    All security for this is going to be on the AD side. The GP side of things is going to be handled to even open the setup window.

    In addition, there are quite a few known issues (i.e special characters and the like) that is noted in the article Beat and Myself linked above.

  • mike_peck Profile Picture
    45 on at

    When attempting to generate the EFT file, after successful Build Batch process, a message is received that:

    'The EFT file could not be generated in the path specified for

    PM Domestic Payments in Checkbook EFT Payables Options'

    I have attempted on two workstations, logged in as different users on each; logged in as GP Users and as 'sa'.

    All resulted in the same message being displayed.

    Is there a recommended location to use for these files?

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