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Suggested answer

'Generate EFT File' failing due to permissions

Posted on by 45

When attempting to generate the EFT file, after successful Build Batch process, a message is received that:

'The EFT file could not be generated in the path specified for

PM Domestic Payments in Checkbook EFT Payables Options'

I have attempted on two workstations, logged in as different users on each; logged in as GP Users and as 'sa'.

All resulted in the same message being displayed.

Is there a recommended location to use for these files?

  • Beat Bucher  GP Geek  GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Moderator on at
    RE: 'Generate EFT File' failing due to permissions

    HI Mike,

    See if that helps:

    community.dynamics.com/.../unc-path-for-eft-for-payables

    PS: Why to do you post the same question as a new thread, whereas your existing wasn't even marked as answered ?

    community.dynamics.com/.../generate-eft-file-failing-due-to-permissions

  • RE: 'Generate EFT File' failing due to permissions

    Hello,

    As Michael stated, check the path to where you are pointing to and make sure the user has 'full permissions' to that location.  If it's a mapped drive, also make sure it's mapped on the network.

    Also make sure the path doesn't have any folders in it that contains a period or dash or special characters.  A period will break the path.  

    Also make sure the path selected is not longer than the visible field for the output path.  If you go too many folders deep and the path is too long, it has issues.  In that case, path it a few folders up (so you are only 1 or 2 folders deep) to shorten the path on that share and and try again.

    If there is a hurry to get the file out, path to your local C drive and generate it in the meantime.  

    Hope that helps,

    Cheryl W

    Microsoft Dynamics GP support

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: 'Generate EFT File' failing due to permissions

    I believe in your eft setup if you specify drive letter\folder\ that folder needs windows user right for read/write.   I would just do full permission to test, if it works, work backwards and limit the permission as needed

    ie c:\eftexport\ - check folder security tab for the user running the export

    or unc

    \\server\eft\ - for unc share, check share permission and also folder security to read/write.

  • mike_peck Profile Picture
    mike_peck 45 on at
    'Generate EFT File' failing due to permissions

    When attempting to generate the EFT file, after successful Build Batch process, a message is received that:

    'The EFT file could not be generated in the path specified for

    PM Domestic Payments in Checkbook EFT Payables Options'

    I have attempted on two workstations, logged in as different users on each; logged in as GP Users and as 'sa'.

    All resulted in the same message being displayed.

    Is there a recommended location to use for these files?

  • RE: 'Generate EFT File' failing due to permissions

    Hi Mike,

    All security for this is going to be on the AD side. The GP side of things is going to be handled to even open the setup window.

    In addition, there are quite a few known issues (i.e special characters and the like) that is noted in the article Beat and Myself linked above.

  • Suggested answer
    Beat Bucher  GP Geek  GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Moderator on at
    RE: 'Generate EFT File' failing due to permissions

    is this the only user that has the problem ?

    Can you try another GP user under the same Windows account ? I'm pretty much certain that this isn't a GP security issue..

    Did you run down the KB article related to EFT ?

    support.microsoft.com/.../kb-945955-guidelines-to-follow-when-you-generate-eft-files-or-eft-prenote-files-in-electronic-funds-transfer-for-payables-management-or-receivables-management-in-microsoft-dynamics-gp-6651e337-3625-fd56-29bb-35b6f0e572aa

  • mike_peck Profile Picture
    mike_peck 45 on at
    RE: 'Generate EFT File' failing due to permissions

    The message I referred to is a GP Pop-up saying

                                       "The EFT file could not be generated in the path specified for PM Domestic Payments in

                                       Checkbook EFT Payables Options"

    Originally, I had this file being written to a Share, which the User has been using for months, without issue. Just to test, I changed this to a local directory on her workstation.

    I am wondering if GP uses a 'user' to write these files that may have to be provided write privileges to the local drive, possibly DYNSA?

  • Beat Bucher  GP Geek  GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Moderator on at
    RE: 'Generate EFT File' failing due to permissions

    Mike,

    The GP users security has likely nothing to do with that error... Unless you're getting a GP pop-up with access denied, which might mean that the user doesn't have access to the EFT pre-note window, then it is very likely a local Windows Security issue.

    Have you tried to start the GP client in "elevated Admin" mode ? just to make sure the GP client has proper permissions to write everywhere locally ?

    Depending on were you set the output folder for the EFT file, the windows user may be limited to write on that place due to UAC limitations (User Access Control) which could be enabled with default settings on that workstation and prevent them to write in limited folders only.

  • mike_peck Profile Picture
    mike_peck 45 on at
    RE: 'Generate EFT File' failing due to permissions

    Thank you, Beat. I have tried using a local directory for the user, and still receive the error. When the EFT File is generated, is it the user security that matters or is there a GP System User (I'm thinking DYNSA) that needs security for the target directory location? I used a directory on the user's local workstation C: drive, so I am fairly certain they have write permissions to the selected directory. Or is that not a safe assumption?

  • Suggested answer
    Beat Bucher  GP Geek  GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Moderator on at
    RE: 'Generate EFT File' failing due to permissions

    Hi Mike,

    Yes those permissions are all Windows based (be that local or if you're using a shared network folder, thru share security).

    One word of caution: make sure users haven't put a path that uses a mapped network drive by a letter (lize H: or Z:), as the drive mapping may differ from one user to the other, or be completely missing.. Always try to use UNC path like \\yourserver\share

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