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Hi All,
We are receiving a payment application error when trying to apply a payment on a customer in NAV 2013.
"realised gains acc. must have a value in Currency. Code=AUD. it cannot be zero or empty"
I cannot find how to fix this. The invoice and payment applicable are both in AUD.
Please help.
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Thank you gentlemen, all of your suggestions helped me. IN currencies, we did not have a G/L account set against the realized gains on AUD. Once this was done it posted without issue.
You need to set up the "Realized Gains Acc" against currency AUD. In your case even your invoice and payment both posted in the same currency, it might have different exchange rates depending on the dates or user might have change the exchange rate at the time of entering the payment and invoice.
Since there is a different in the exchange rates system post realized gain to GL at the time of applying the entries. For more info : msdn.microsoft.com/.../hh170103(v=nav.90).aspx
The setup needed is located in ../Departments/Administration/Application Setup/Financial Management/Finance/Currencies
The system tries to calculate currency exchange rate difference between the date of the invoice and date of the payment.
What is your Base Currency? Is it AUD?
You may define the "Realized Gains Acc." against AUD currency and see the entries being posted in the Test Environment.
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