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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Vendor return through ...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Vendor return through Warehouse App?

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Posted on by Abhishek001 66
Hi Guys,
 
I wanted to check if D365 advanced warehousing now supports Vendor return through Warehouse management APP setup? Can we create Mobile device menu for this with other setup of advance warehousing?
 
Last I checked it wasnt possible and vendor return was supposed to be standard in D365 and choosing Location dimension manually.
 
Thanks
I have the same question (0)
  • Suggested answer
    saurabh bharti Profile Picture
    saurabh bharti 15,039 Moderator on at
    Hi,
     
    As per my understanding this is not yet available in Warehouse App and you need to manually create return order as BAU. 
     
     
  • Guy Terry Profile Picture
    Guy Terry 28,944 Moderator on at
    There is no support for picking Vendor returns on the mobile device. I did read it was high on the MSFT backlog, but no news on any release date yet.
  • Suggested answer
    Fasih Profile Picture
    Fasih 416 on at
    Hi,
     
    There is no option available, but we can manually perform this by creating a return order or a return through purchase order with negative values.
  • Suggested answer
    S. D. Profile Picture
    S. D. 23 on at
    Hi Abhisek001,
     
    No this is not yet available in WMS for vendor return. You must do this manually in the client by creating a return order or add negative lines to your purchase order. By marking the line it makes it easier to perform picking in the client. One condition here is that the products are moved back to the inbound location where receiving has happened. This way the location must not be filled in manually since this will be filled in automatically by marking the line.
  • scgan78 Profile Picture
    scgan78 4 on at
    The Microsoft learn "Inbound warehouse operations using Dynamics 365 Supply Chain Management", unit 2 Inbound operations has the following paragraph:

    Purchase order returns

    Most warehouses have a specific process to handle inventory that needs to be returned. This process might involve a specific location to house the inventory, sometimes known as a quarantine warehouse. This location can be used for returns, items requiring inspection, or items requiring infrequent actions.

    Occasionally, something that is purchased will need to be returned to the vendor. This can be done with the mobile device by following these steps:

    1. The return order is entered into Supply Chain Management.

    2. The return is entered or scanned with the mobile device to start the process.

    3. Items are picked and are sent through the process that is set up on the work template and the mobile device.

    4. Items are shipped by using the mobile device to handle the created shipment and load.

  • BE-06031250-0 Profile Picture
    BE-06031250-0 29 on at
    Hi,
     
    we are facing the same challenge. I don´t know how the setup for the following is. 
    Does anybody has an advice for me?
     
    1. ist purchase order with type "returned order"?
    2. to 4. is unclear.
     
    Thanks and beste regards,
     
    Benjamin
     

    Purchase order returns

    Most warehouses have a specific process to handle inventory that needs to be returned. This process might involve a specific location to house the inventory, sometimes known as a quarantine warehouse. This location can be used for returns, items requiring inspection, or items requiring infrequent actions.

    Occasionally, something that is purchased will need to be returned to the vendor. This can be done with the mobile device by following these steps:

    1. The return order is entered into Supply Chain Management.

    2. The return is entered or scanned with the mobile device to start the process.

    3. Items are picked and are sent through the process that is set up on the work template and the mobile device.

    4. Items are shipped by using the mobile device to handle the created shipment and load.

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