Asset leasing voucher transactions do not balance as per accounting vs reporting currencies

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Posted on by CapsLock

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Hello experts,

I am trying to post an initial recognition transaction for a lease agreement:

And I'm getting the typical message:

I can't come up with the reason as I have already checked all these things below and they all seem ok. Plus this is a contoso standard environment everything generic should be well configured, I must be missing something very specific to the transaction type:

* Currencies and exchange rates on the ledger:

* The accounts are included in active account structures:

* Multiple transactions within one voucher is allowed:

* The leasing currency is USD

* Posting profiles for leased assets and vendors are ok. For assets I think as well,I am assuming the accounts for acquisition will be used?

* In the accounts for automatic transactions I have the accounts informed as well:

Any ideas of what else could be wrong before I go completely crazy??

Thank you!!!

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BillurSamdancioglu 19,854 Most Valuable Professional on at

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Hi,

System will not use the error account because in the parameters you selected interrupt incase of error account. What is the posting profile of vendor. Can you share screen shot? Maybe account is locked?

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CapsLock 1,419 on at

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Hi, thanks for your prompt response, the account on the vendor side seems ok as well:

Vendor group:

[quote user="BillurSamdancioglu"]
Hi,

System will not use the error account because in the parameters you selected interrupt incase of error account. What is the posting profile of vendor. Can you share screen shot? Maybe account is locked?
[/quote]

Also, the vendor is not on hold.

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BillurSamdancioglu 19,854 Most Valuable Professional on at

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Can you please check periods? Does the period is closed for vendor?

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BillurSamdancioglu 19,854 Most Valuable Professional on at

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Check 01.01.2022

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CapsLock 1,419 on at

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Hi Billur, yes, the periods are all open.

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Prem Kumar Bachu 3,418 on at

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Hi,

Check the lines dates, if you see error message 2 lines are showing on 1/1/2022 but 3d line(100) is showing 25/8/2022. Correct the dates and try

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CapsLock 1,419 on at

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Hi Prem, this is what I call attention to detail, thank you very much!!! :) Problem is that I can't influence dates on this scenario as the voucher is automatically created by the button on the lease agreements "Initial recognition" so I guess this qualifies as an issue for Microsoft. I tested a workaround making the recognition date today's date and it posted so that confirms that the issue was being caused by the different dates considered in the error message, which funny enough, are not the ones displayed on the journal:

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Prem Kumar Bachu 3,418 on at

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Hi,

That looks weird! As per standard different dates are not accepted in one voucher. Better to reach out to Microsoft to understand why it is trying to post on different dates.

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