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Finance | Project Operations, Human Resources, ...
Suggested answer

Cannot Add dependents in Benefit plans

Posted on by 51

Hello all,

I am trying to add Dependents to the Benefits plan, but the option is blacked out. Please refer below ss;

Screenshot-2023_2D00_05_2D00_19-at-5.26.09-PM.png

  • Suggested answer
    Parag Chapre Profile Picture
    Parag Chapre 12,271 Most Valuable Professional on at
    RE: Cannot Add dependents in Benefit plans

    Hi Harsh,

    Under dependents tab, click on Personal contacts.

    This will open personal contacts form, create new record here and change relationships. When you change relationships, accordingly this will make dependents radio button active and you can change the value.

    Please see below example.

    pastedimage1684585921216v1.png

  • GirishS Profile Picture
    GirishS 27,832 Super User 2024 Season 1 on at
    RE: Cannot Add dependents in Benefit plans

    I am not sure on this why its not coming.

    Can you try with different relationship and for different benefits.

    I have tried the same thing now and its working for me.

    If its D365 Fo environment try debugging it.

    Thanks,

    Girish S.

  • Harsh Jain 95 Profile Picture
    Harsh Jain 95 51 on at
    RE: Cannot Add dependents in Benefit plans

    Not working tried all.

  • GirishS Profile Picture
    GirishS 27,832 Super User 2024 Season 1 on at
    RE: Cannot Add dependents in Benefit plans

    I have just added the personal contact with relationship as child and i am able to see that in the grid, Can you uncheck the emrgency contact and Beneficiary toggle to No and then check.

    Also check whether the benefit is active.

    Try adding it for some other employee and check.

    Thanks,

    Girish S.

  • Harsh Jain 95 Profile Picture
    Harsh Jain 95 51 on at
    RE: Cannot Add dependents in Benefit plans

    Yes, I have added the dependents in the personal contacts... how to get in the above mentioned ss - list of dependents under Benefits; 

    Screenshot-2023_2D00_05_2D00_19-at-5.53.04-PM.png

  • Suggested answer
    GirishS Profile Picture
    GirishS 27,832 Super User 2024 Season 1 on at
    RE: Cannot Add dependents in Benefit plans

    Hi,

    You need to click on personal contacts button >> In that form you need to add dependents.

    After adding dependents in the form it will get automatically show in the benefits form.

    Thanks,

    Girish S.

  • Harsh Jain 95 Profile Picture
    Harsh Jain 95 51 on at
    RE: Cannot Add dependents in Benefit plans

    GirishS can you help in this?

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