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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / CRM 2016 Web API and F...
Customer experience | Sales, Customer Insights,...
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CRM 2016 Web API and Full Text Search

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Posted on by Artemy 285

I have a custom knowledge base entity in my CRM. I'd like to use the Web API to do a full-text search through the knowledge base record contents. Does the Web API provide the functionality to do a full-text search on custom entity records?

I've found this, but I'm not sure if its just for the online version of Dynamics 365 and if its only for a built-in knowledge base entity, which will likely be a part of some module that you have to pay for separately.

Is my best bet to move the knowledge base articles out of CRM and into a Content Management System like Drupal?

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  • RaCrm Profile Picture
    RaCrm 65 on at

    To state the obvious, I would try to use the out of the box functionality if possible.

    I don't believe you can do full text search on a custom entity using web api. The closest thing to full text search you could do is to use wild cards to search text fields in your entity.

    I hope that helps.

  • Suggested answer
    Luis Nogueira Profile Picture
    Luis Nogueira on at

    Hi Artemy,

    You can use the contains function : docs.microsoft.com/.../query-data-web-api

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