web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Hide Flow ribbon button from all Unified Interface Form (on-premise)

(1) ShareShare
ReportReport
Posted on by 135

I am using Dynamics 365 on-premise version 9.0.6.9. I would like to hid Flow Ribbon buttons from my Unified interface forms. For some reason, the option to disable the flow is not available to me through System Settings:

pastedimage1579627398619v2.png

or through Ribbon Workbench 

pastedimage1579627552170v3.png

pastedimage1579627677303v4.png

I am not sure what to do. Any help is appreciated .

Thanks

I have the same question (0)
  • Suggested answer
    Kokulan Profile Picture
    18,054 on at

    Hi

    Could you open the  Service Hub or Sales hub so that you can run the Unified Interface and then from Chrome press F12 to open the developer tools.

    From the Developer tool console, you can run the following query to see if the settings exists in your environment

    Xrm.WebApi.retrieveRecord("organization", "7b35affa-d835-40b4-aab1-cb58758c2d6e", "?$select=enablemicrosoftflowintegration")

    You should be able to see the flag value set to true as shown below

    0576.ScreenClip-_5B00_7_5D00_.png

    Now to change this setting to false, you could try the following query from console to change it to false

    Xrm.WebApi.updateRecord("organization", "7b35affa-d835-40b4-aab1-cb58758c2d6e", {"enablemicrosoftflowintegration":true})

    Note: You can find the Org ID (7b35affa-d835-40b4-aab1-cb58758c2d6e) from Developer Resources page

    You can update this setting directly in the database but direct DB changes are not supported by Microsoft.

    Hope this helps

  • Suggested answer
    CRM-Dev Profile Picture
    135 on at

    I was able to address my issue by adding the following lines to my customizations.xml file:

    <RibbonDiffXml>
        <CustomActions>
            <HideCustomAction HideActionId="sbc.Mscrm.Form.contact.Flows.RefreshCommandBar.Hide" Location="Mscrm.Form. contact.Flows.RefreshCommandBar" />
        </CustomActions>
        .
        .
        .
    </RibbonDiffXml>

  • Rohim Profile Picture
    20 on at

    If you want to hide Flows button of all entities, you can modify customizations.xml like this:

    2021_2D00_04_2D00_06_5F00_16_2D00_05_2D00_37.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 81 Super User 2025 Season 2

#2
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 49 Most Valuable Professional

#3
#ManoVerse Profile Picture

#ManoVerse 40

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans