web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Hide Flow ribbon button from all Unified Interface Form (on-premise)

(1) ShareShare
ReportReport
Posted on by 135

I am using Dynamics 365 on-premise version 9.0.6.9. I would like to hid Flow Ribbon buttons from my Unified interface forms. For some reason, the option to disable the flow is not available to me through System Settings:

pastedimage1579627398619v2.png

or through Ribbon Workbench 

pastedimage1579627552170v3.png

pastedimage1579627677303v4.png

I am not sure what to do. Any help is appreciated .

Thanks

I have the same question (0)
  • Suggested answer
    Kokulan Profile Picture
    18,054 on at

    Hi

    Could you open the  Service Hub or Sales hub so that you can run the Unified Interface and then from Chrome press F12 to open the developer tools.

    From the Developer tool console, you can run the following query to see if the settings exists in your environment

    Xrm.WebApi.retrieveRecord("organization", "7b35affa-d835-40b4-aab1-cb58758c2d6e", "?$select=enablemicrosoftflowintegration")

    You should be able to see the flag value set to true as shown below

    0576.ScreenClip-_5B00_7_5D00_.png

    Now to change this setting to false, you could try the following query from console to change it to false

    Xrm.WebApi.updateRecord("organization", "7b35affa-d835-40b4-aab1-cb58758c2d6e", {"enablemicrosoftflowintegration":true})

    Note: You can find the Org ID (7b35affa-d835-40b4-aab1-cb58758c2d6e) from Developer Resources page

    You can update this setting directly in the database but direct DB changes are not supported by Microsoft.

    Hope this helps

  • Suggested answer
    CRM-Dev Profile Picture
    135 on at

    I was able to address my issue by adding the following lines to my customizations.xml file:

    <RibbonDiffXml>
        <CustomActions>
            <HideCustomAction HideActionId="sbc.Mscrm.Form.contact.Flows.RefreshCommandBar.Hide" Location="Mscrm.Form. contact.Flows.RefreshCommandBar" />
        </CustomActions>
        .
        .
        .
    </RibbonDiffXml>

  • Rohim Profile Picture
    20 on at

    If you want to hide Flows button of all entities, you can modify customizations.xml like this:

    2021_2D00_04_2D00_06_5F00_16_2D00_05_2D00_37.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 166 Super User 2026 Season 1

#2
Jimmy Passeti Profile Picture

Jimmy Passeti 51 Most Valuable Professional

#2
NeerajPawar Profile Picture

NeerajPawar 51

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans