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Customer experience | Sales, Customer Insights,...
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Hide Flow ribbon button from all Unified Interface Form (on-premise)

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Posted on by 135

I am using Dynamics 365 on-premise version 9.0.6.9. I would like to hid Flow Ribbon buttons from my Unified interface forms. For some reason, the option to disable the flow is not available to me through System Settings:

pastedimage1579627398619v2.png

or through Ribbon Workbench 

pastedimage1579627552170v3.png

pastedimage1579627677303v4.png

I am not sure what to do. Any help is appreciated .

Thanks

  • Rohim Profile Picture
    Rohim 20 on at
    RE: Hide Flow ribbon button from all Unified Interface Form (on-premise)

    If you want to hide Flows button of all entities, you can modify customizations.xml like this:

    2021_2D00_04_2D00_06_5F00_16_2D00_05_2D00_37.png

  • Suggested answer
    CRM-Dev Profile Picture
    CRM-Dev 135 on at
    RE: Hide Flow ribbon button from all Unified Interface Form (on-premise)

    I was able to address my issue by adding the following lines to my customizations.xml file:

    <RibbonDiffXml>
        <CustomActions>
            <HideCustomAction HideActionId="sbc.Mscrm.Form.contact.Flows.RefreshCommandBar.Hide" Location="Mscrm.Form. contact.Flows.RefreshCommandBar" />
        </CustomActions>
        .
        .
        .
    </RibbonDiffXml>

  • Suggested answer
    Kokulan Profile Picture
    Kokulan 18,052 on at
    RE: Hide Flow ribbon button from all Unified Interface Form (on-premise)

    Hi

    Could you open the  Service Hub or Sales hub so that you can run the Unified Interface and then from Chrome press F12 to open the developer tools.

    From the Developer tool console, you can run the following query to see if the settings exists in your environment

    Xrm.WebApi.retrieveRecord("organization", "7b35affa-d835-40b4-aab1-cb58758c2d6e", "?$select=enablemicrosoftflowintegration")

    You should be able to see the flag value set to true as shown below

    0576.ScreenClip-_5B00_7_5D00_.png

    Now to change this setting to false, you could try the following query from console to change it to false

    Xrm.WebApi.updateRecord("organization", "7b35affa-d835-40b4-aab1-cb58758c2d6e", {"enablemicrosoftflowintegration":true})

    Note: You can find the Org ID (7b35affa-d835-40b4-aab1-cb58758c2d6e) from Developer Resources page

    You can update this setting directly in the database but direct DB changes are not supported by Microsoft.

    Hope this helps

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