cancelling a shipping label

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Posted on by Jesse Torres

Hi, does anyone know how to cancel fedex shipping labels after they have been made? Also can i reopen a order after its been closed already?

thanks, jesse

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mmv 11,471 on at

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Hi,

What are these Shipping Labels? Are those customized?

What do you mean by closed orders? Do you mean Sales Orders and posted completely?

Best Regards,

MMV

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Jesse Torres 50 on at

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Hi, I recently ship a order via fedex and closed the order after creating a standard fedex label. I was wondering if I can reopen the sales order to reship the order? I want to start over with the same order to ship out

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mmv 11,471 on at

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Hi,

If the Sales Order is still available in Sales Orders list, you may very well undo the shipment, and re post it. If the Order is completely Invoiced and deleted from the system, there is no way to retrieve it.

Best Regards,

MMV

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Hi Mahesh, can you tell me how to undo the posted shipment?

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Tharanga Chandrasekara 23,118 on at

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Hi, Refer below link on how to undo a shipment : https://msdn.microsoft.com/en-us/library/hh173655%28v=nav.90%29.aspx?f=255&MSPPError=-2147217396

In the Search box, enter Posted Sales Shipments, and then choose the related link.

Open the relevant posted sales shipment, and select the line or lines you want to correct.

On the Lines FastTab, choose Actions, choose Functions, and then choose Undo Shipment..

Go back to the sales order, and on the Process tab, in the Release group, choose Reopen to reopen it.

Correct the entry in the Quantity field and post the order.If the order is to be shipped through a warehouse shipment, then create and post a new warehouse shipment.

If the document is already been invoiced you will not be able to use the undo shipment.

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Thank you very much. So if we use pick ticket for warehouse people to prepare the package, we can't undo the shipment, right? And undo the shipment can only correct the quantity? What if the shipping address is wrong in the printed shipping label and I need to void the shipment and re-print a correct label?

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Tharanga Chandrasekara 23,118 on at

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Once you undo the shipment, system will automatically adjust your sales order quantity and it will be available for an another shipment. If the address is correct you can correct it in the sales order level and do the shipment again.

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Thank you

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