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Log in issue for Vendor Collaboration

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Hi everyone.
I've added contact for Vendor, created and approved Vendor collaboration user request by Standard workflow.
But I cannot log in under Vendor Collaboration, it shows this error message.
I don't know what I need to do to solve this issue.
Do you know how to address this?
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Log in issue for Vendor Collaboration
    Hi,
    The error code AADSTS90072 is due to the external account that the user signs in with doesn't exist on the tenant that they signed into; so the user can't satisfy the MFA requirements for the tenant. The account must be added as an external user in the tenant first. Sign out and sign in with a different Microsoft Entra user account. For more details, please view this link: Urgent Solution to fix this error message (AADSTS90072) - Microsoft Q&A
    Best Regards,
    Hana

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